Very nice, appeared knowledgeable, thorough and efficientUpdate:Bug Man was here a month ago and I am having the best bug free summer ever. Wish I had used them years ago.
10:41 24 Jul 21
Two yellow jacket nests but that was o a choice. Prompt and fast service. A little pricey but it was a very needed service. I will definitely use again.
00:58 22 Jul 21
22:18 21 Jul 21
I have been dealing with Bug Man Exterminating for over 20 years. They are always prompt, professional and get the job done right the first time. Always a pleasure to deal with everyone from the inside associates to the technicians.
19:46 18 Jul 21
Bub Man's service has been excellent. We had invasions of ants in the house, and within a week or so of treatment they were all gone. In the couple of years we've now had their quarterly service, we have seen no more than one ant in the house, maybe five or six times--probably carried in on our shoes from the yard. Mason Jennelle is the local agent, and he is knowledgeable, careful, thorough, and friendly. He came at once when I called about a nest of yellow jackets, and we have not seen them since, ether. The chemicals are mainly essential oils and non-toxic for humans, and he makes a special effort not to spray anything on blooming flowers that might affect bees. I highly recommend this service.
Cheryl W Ruggiero
17:32 16 Jul 21
These are good people they’re fair and they took care of me fast. Don’t hesitate they are worth it
00:29 14 Jul 21
Arrived same day and sprayed
14:56 12 Jul 21
Prompt, Professional, and Friendly service. 100% Satisfied with all aspects of the experience! Fully recommend!
20:36 11 Jul 21
I was very pleased with my interaction with Bug Man Exterminating all the way around. Their office staff was efficient and easy to talk to as well as knowledgeable and helpful. The technician that came to my house was very courteous and professional. They also did a great job of following up to make sure I was happy and had the necessary paperwork I needed, but didn't blow my phone up in the process which was awesome! I will definitely use them again next spring when the ants come back as they do every year.
16:45 11 Jul 21
Friendly staff. Arrived as stated. Came quickly - termites were found and needed to be taken care of before completing work.
16:25 08 Jul 21
12:10 08 Jul 21
From start to finish they were friendly, respectful, and professional! They explained every step of the process and made sure I understood all of my options!
16:35 07 Jul 21
Technician was on time, courteous and came back when he said he would to complete service. (As he wanted to wait until it was not raining to be sure the exterior of our home was properly treated.)Also office staff was VERY kind and attentive in setting our service appointment. It is nice to be treated well as a customer these days!
12:54 07 Jul 21
Our Technician Chris was very personable, knowledgeable and pleasant to work with. He fully explained everything he was about to do.
18:08 06 Jul 21
13:05 06 Jul 21
19:24 05 Jul 21
Came on time and was professional. No complaints here and would use them again!
23:24 01 Jul 21
19:22 29 Jun 21
This visit only covered the outside of our residence. In the fall they will again do inside of the home to help with spiders.
13:52 28 Jun 21
04:00 26 Jun 21
23:52 25 Jun 21
17:18 25 Jun 21
Reliable, trustworthy and professional!
11:01 25 Jun 21
I am amazed at how effective the treatment for the carpenter bees and mosquitoes has been. Worth every penny!!
20:19 24 Jun 21
After researching encapsulation and receiving quotes, then once I spoke with several referrals, I choose Crawlspace Cares and I am so glad I did! The professionalism from Brandon to the awesome installation crew were top notch!Chris, crew chief, embodied exceptional customer service from every interaction, question or any follow up concerns.Trust is a valuable and priceless commodity!I more than highly recommend them because everything that said would be completed actually was and with a smile and thank you in addition to the top QUALITY job!Chris thank you and your crew for all you did for me! I wish y’all the BEST and keep up the great job! You DO make a difference!Sincerely, Karen White
16:38 24 Jun 21
From making the initial appointment to the termite inspection to the actual treatment, everyone I came in contact with from The Bug Man Exterminating Company was professional and personable. I believe them to be trustworthy and am completely confident in the services provided.
16:26 24 Jun 21
The exterminators were supper nice and very good at getting back to you.
15:07 24 Jun 21
14:55 24 Jun 21
14:10 24 Jun 21
They took the time to explain all the plans they offer to keep bugs away from and out of the house. The house also previously had termites before I bought it and they went through to make sure there were no more issues there. The yearly home package was reasonable so I couldn't pass it up. Add to that the fact when I asked my work and several other people who to go to everyone told me Bug Man. I never got a recommendation for anywhere else.
12:59 24 Jun 21
Pleased with routine quarterly residential pest control services provided by Bugman Exterminating Services.
22:22 23 Jun 21
21:06 22 Jun 21
Robert & Barb Kennedy
18:12 22 Jun 21
I rarely ever write reviews, but this company is amazing! All the techs that have been out have been super professional. The ladies in the office are always so welcoming and kind. They are always on time and anytime I have questions, they are very quick to answer the phone. Recommended to everyone I know!
12:26 15 Jun 21
Technician was professional, courteous and informative. Did not pressure us into any service or contracts. Gave us the information and allowed us to decide on our level of service. Office staff very friendly and helpful before and after our service.
14:01 14 Jun 21
They were very informative, and shared hard copies of information to back up their statements. We were pleased with their attention to detail, and feel more comfortable now that we have had our house treated for termites after seeing several small trails.
15:09 13 Jun 21
13:16 13 Jun 21
16:28 11 Jun 21
It's so good
15:49 11 Jun 21
20:26 07 Jun 21
Brad was professional and was able to identify my fears about termites versus carpenter bees. Very happy with the service and will be using on a quarterly basis!
20:05 07 Jun 21
23:38 03 Jun 21
16:04 03 Jun 21
I googled for 5 top Roanoke exterminators and simply took a chance with the "Bug Man".When you are starting blind trying to find good service people, it is particularly rewarding when that guess turns into a good experience. I knew that I was going to need whole house termite protection (you had better be prepared when you buy a house "as is"...), but happy that the Bug Man's price for termite treatment was in the ballpark of what I expected, and even a few bucks lower than their competitors pricing for the same service.I will also admit (even though I choose to live in a wooded, rural area) that I HATE bugs in the house, especially STINKBUGS, which are not very bright as I could care less what they smell like -- there is NO hesitation on my part to send these annoying g creatures to an early bug grave.When the Bug Man said that their quarterly pest control treatment would whittle down the legions of stinkbugs that show up in my home on a daily basis -- well, I have to admit: the guy had me at Stinkbug!All of this just took place last week, so it is really too soon to know how effective this company's approach to pest control will turn out to be. I can, however, report that beginning with the young woman who took my call and found an appointment for me the next day, to the young man who came out and inspected the wood in the cellar, the Bug Man believes that customers deserve outstanding service from its employees.The Real advantage of their pest control is that you can call them to come back out as many times as necessary if you continue to see bugs making their way into your food or bathtub, at no additional cost to the customer. THAT is a definite bonus !I will check back in after the first quarter. I will say that the stinkbugs I have found since the first treatment have, mostly been deceased!
Following FiveStar (Joy)
19:17 30 May 21
I moved into a 40 year old home that had been rented for two decades. Two decades of neglect. It had been vacant for a year. After the home was sprayed, the cockroaches started dying, the bell hornets died & other various insects died. No more ants, fewer spiders & peace of mind were the result of my very first service!
18:57 28 May 21
Ant were all over columns and they came out and killed them ALL good work we use them in both our homes HONEST too thats the most important
15:26 27 May 21
01:18 27 May 21
20:56 25 May 21
15:25 22 May 21
He was awesome called day before he came to Plantation townhomes and let me know what time he was coming the next day. He was very polite He sprayed on all three floors and I paid him the cash fee that y'all do for our townhouses and he gave me a receipt. This is about the 6th or 7th year I think we've used y'all maybe longer.
18:34 21 May 21
Second time user of this company. Both times the folks were friendly, open, professional and timely. The services only required my elderly mother to be out of the house an hour or so which is incredibly helpful as she is for the most part in a wheelchair. Everyone I had contact with from the office personnel who made the appointment, to the inspection man that came out the next day and the man (James) who came out and did the actual work. All of this taken care of within a week from the initial call. Hoping to not need them again, but so know who to call if I do need an exterminator.
22:41 19 May 21
I found the Bug Man representative to be very knowledgeable and professional with an easy communication style.
13:49 16 May 21
Very pleased with service.....had a problem with our well after he left, the water became cloudy and clay residue. Inquired with a well company and they said it was probably from the termite process.....without water for days still not completely clear!
02:26 15 May 21
00:32 15 May 21
21:31 13 May 21
16:45 13 May 21
Jeff was very friendly, thorough and prompt. We experienced great communication with him and the office staff. We will definitely use them again.
03:16 13 May 21
We had our third and final visit from our Bugman tech Michael last week. If we ever have a need for an exterminator in this area, Bugman will be our first and probably only call. Our experience with Bugman has been fantastic. We had a very nasty case of roaches that were infesting the interior of a house we had just rented. 3 visits got rid of them completely. I would have guessed it would have taken twice that many, due to the level of infestation. Michael was unerringly polite and professional, keeping us informed of the status and recommended next steps. He is a gem of an employee and if ever the need we will request him specifically. Thank you for knocking out our roach problem!
15:33 11 May 21
04:27 07 May 21
19:53 03 May 21
21:14 28 Apr 21
Used them for the company work for - they were quick and did a great job.
20:03 28 Apr 21
In my job as a realtor, I use Bug Man for all of my inspections. I also use them personally at my own home. They are the best.
17:37 28 Apr 21
20:00 23 Apr 21
18:22 23 Apr 21
Highly recommend this company for crawl space encapsulation. Very professional, respectful, quiet, clean and hard working team!
15:33 23 Apr 21
Everyone at Bug Man, including the office staff, was extremely helpful, courteous, and most informative. I feel confident that their treatment will eradicate the termite presence that I have found. Their reasonably priced annual warranty will guarantee that they will check and take care of any future issue that may occur. I highly recommend to them and the Termidor HP treatment they used.
14:31 21 Apr 21
I thought little black ants were going to make me crazy, but thanks to Zach all is calm and ant free.
18:58 20 Apr 21
21:39 19 Apr 21
We did both a Termite Preventative Treatment and a general pest preventative treatment with this company and they were fantastic. Very communicative, fair prices, high quality product (safe for kids and pets). The technicians were friendly and knowledgeable but not "salesman-y". We're happy and plan to continue quarterly service for the general pests and annual "boosters" with the termite treatment.
20:57 19 Apr 21
14:24 19 Apr 21
00:00 18 Apr 21
I have been using Bug Man Exterminating for many years and I have never had a problem. I get my quarterly pest control services right on time and I am always contacted prior to the service so I know when they are coming. I usually get the service inside and out. If I ever find a bug inside you can bet it’s a dead one. This company is excellent! I had another one prior to this one and there was absolutely no comparison. BUG MAN IS GREAT!
17:54 16 Apr 21
More than satisfied. Zach was very professional and explained everything in detail to my husband and I. So glad Bug Man was the first exterminator I called!
16:19 16 Apr 21
Bugman came out quickly and effectively treated our active termite problem for a very competitive price. We use their yearly program to make sure that we don't have any further problems and couldn't be happier. Highly recommend them for any bug problem you're having.
10:26 15 Apr 21
Phillip and Teresa Boyd
19:55 14 Apr 21
I used Bug Man for termite extermination and crawl space vapor barrier installation. Matt Lampkin did the termite treatment. I was not home when they did the treatment. You never knew he and his crew was ever here. They left no mess at all. Chris Carter and his crew were fantastic. Those guys were very professional and polite. They did a great job for me. I would highly recommend.
12:36 14 Apr 21
19:52 12 Apr 21
Very professional and courteous and done and outstanding job.
14:49 12 Apr 21
We had a small bed bug infestation after we had a bathroom remodel and the less-than-great company that was chosen by our landlord most likely brought the little buggers with them. Not wanting to repeat that mistake, we went online and looked for reviews on companies to deal with the problem, and Bug Man was right near the top, and for good reason! We first contacted them on a Tuesday, and by Wednesday they were out here to give a quote and started treatment on Thursday. They had three total treatments and a 45-day guarantee on services, and were incredibly reliable and professional the entire time, and with very reasonable prices as well. Moral of the story: In this day and age, ALWAYS do your research before hiring someone, and Bug Man is a company that won't let you down!
13:53 10 Apr 21
12:14 08 Apr 21
11:26 08 Apr 21
Bugman treats my house quarterly to prevent bugs from coming in. I love the fact that even my basement stays bug free!!
00:00 08 Apr 21
18:11 07 Apr 21
Brad and Jacob came on short notice and cleared my kitchen of sugar ants the day before the family arrived for Easter. Early Alleluia!
14:10 07 Apr 21
Bug Man techs are knowledgeable and professional. Know their stuff!
13:48 07 Apr 21
13:06 07 Apr 21
Professional, Thorough, Good service.
13:04 07 Apr 21
Excellent service and promptness beyond expectations.
20:49 31 Mar 21
We have a contract with Bugman. Have used them since we moved into our house 5 years ago and we had ear wigs. We have been bug free since. They are professional, quick if you need them, knowledge about the pests. I can't say enough about them.
20:37 31 Mar 21
Hands down one of the best service I have received very thorough very happy. Thank you
17:33 30 Mar 21
Moved to local area 6 months ago, just received our second quarterly treatment, and more than happy with everything. Technician is professional, polite and very attentive. Highly recommend The Bug Man for your home protection.
14:26 30 Mar 21
What an awesome representative Jeff is for the company!! He is a stellar technician who is professional, caring and knowledgeable about all services as well as the products the company offers. After learning of our problem, Jeff rearranged his day to accommodate our need without us asking. Customer service is wonderful with this company!!! Cory was with Jeff the day he came, and he too, is being trained by a stellar example and was so very helpful and kind. Rachel and Rhonda in the office were so very helpful as well. We recommend this company highly. You will be most impressed!!!!
21:13 25 Mar 21
22:46 24 Mar 21
19:58 10 Dec 20
Rhonda and her team were great, fast friendly. I will be a customer for life. Thank you