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Capen Semones
01:44 18 Sep 21
Cindy Pickeral
23:40 15 Sep 21
Shawn Chappell
00:34 15 Sep 21
Pleased with routine quarterly residential pest control services provided by Bugman Exterminating Services.
Jim Huff
22:42 14 Sep 21
We continue to be very happy with the service provided by Bug Man. Mason, our technician is always polite and professional. Thanks!
Cheryl Daniel
13:58 14 Sep 21
Bug Man treated a new structure to prevent termites, carpenter ants etc.
William Kennedy
15:10 13 Sep 21
Mike Price
13:41 13 Sep 21
Excellent service. Very reliable.
Debbie Tollin
19:11 08 Sep 21
Quarterly maintenance service - always professional, courteous and do a great job. I highly recommend!
Ellen Sawyers
00:28 08 Sep 21
Preventative service. I was impressed with the technician- he was punctual, friendly, efficient, and knowledgeable. I appreciate the kid and pet-friendly guaranteed pesticides. Will be using them regularly.
Maria Buller
18:47 07 Sep 21
Brad B
18:53 06 Sep 21
I still have ants.
Nancy Hewitt
03:59 04 Sep 21
Masson is a friendly, professional and very helpful young man. It is a pleasure working with him to control our bug problems, which, thankfully are few since we started using Bug Man Exterminating.
Mette Richards
23:37 31 Aug 21
I used Bug man on a pretreatment on new construction, they were fast and professional. I will recommend and use in the Future
Brendan Roy
13:29 31 Aug 21
June Patterson
18:46 27 Aug 21
I like the people that I have come in contact with very personable ( Rhonda and Zach* Angie? I think is her name the invasion of the demon pests is beginning to slow down just a little bit slower than I thought but Zach and Rhonda said it was a process something i didn't know I'm very glad i have Bug Man as our service provider 💯
Jeff Mcgrath
17:30 27 Aug 21
I had used Bug Man many years ago and had been meaning to contact them to come back due to having a continued ant issue this year. My procrastination was squashed when I opened my door to leave one morning and a very large medium sized spider was sitting in it's web in the doorway. I called on the way to work and they were there the next day. I was unable to be at home but they came and sprayed around the house for me and left me some ant traps for the inside which I have not needed. The exterminator was polite and professional and understood that the spider had to go. :) In all seriousness they are great to work with and I appreciated that I did not have to wait a week or longer for them to be able to get to me. That was certainly a plus but I would have understood if it had. Give them a call!!
Rebecca
16:55 27 Aug 21
Cyndi Todd
03:53 21 Aug 21
It seems they are really willing to help
COURTNEY tracey
16:38 20 Aug 21
It has been a couple weeks and I may have seen one ant since the initial spray. I was impressed with how much exterior spray was used. My ant and spider issues have been fixed for now. I look forward to the next quarterly application to help with the fall stink bugs.
Daniel Huft
16:37 19 Aug 21
Jodi Root
19:05 18 Aug 21
Kim Reed
15:44 16 Aug 21
Bug Man has did a really good job for us for what we needed. Our Ants are mostly gone after just a week or so and we had plenty of Carpenter Ants in the house. We will use Bug Man for all our needs now since they have did a great job from day 1. If you want a good job done with pests I highly recommend Bug Man Exterminating for all your needs and you will be happy about it. Thanks for what you have did Bug Man and we appreciate it.
David Epperly
21:46 13 Aug 21
Danny Smith
11:35 13 Aug 21
Great service. Mark and James were friendly and listened to the issues and recommend service. And you could talk and joke with them.
Roger Duffield
15:37 12 Aug 21
They was great I see ain't been a month yet and I have seen a big difference and a lot in my progress I just want to thank the gentleman that came out he was great
Lisa Baldwin
14:06 11 Aug 21
Chris performed the regular maintenance spraying for ants and other bugs. Good job! Thanks!
david dickerson
19:11 10 Aug 21
Awesome company. Highly recommended!
Jeremy Litwiller
11:53 10 Aug 21
We had our third and final visit from our Bugman tech Michael last week. If we ever have a need for an exterminator in this area, Bugman will be our first and probably only call. Our experience with Bugman has been fantastic. We had a very nasty case of roaches that were infesting the interior of a house we had just rented. 3 visits got rid of them completely. I would have guessed it would have taken twice that many, due to the level of infestation. Michael was unerringly polite and professional, keeping us informed of the status and recommended next steps. He is a gem of an employee and if ever the need we will request him specifically. Thank you for knocking out our roach problem!
D Osbourne
17:20 06 Aug 21
Dennis Higgins
23:03 05 Aug 21
More than satisfied. Zach was very professional and explained everything in detail to my husband and I. So glad Bug Man was the first exterminator I called!
Audrey Wyrick
19:47 05 Aug 21
Excellent customer service. Professional at all times!!
JC Freed
16:15 05 Aug 21
Great service and staff. I've been a customer for 10 years and never had a complaint.
Clayland Waite
13:43 05 Aug 21
Very good service so far. I am on an annual contract. Very pleased with results so far.
Leonard Grubb
18:27 02 Aug 21
Billy
10:07 02 Aug 21
Michael my tech was fantastic he did outstanding job. I enjoyed talking with him and the excellent service that he provided. He was on time and very nice person.
Lolita Dawson
04:25 02 Aug 21
Jessica Gardner
16:49 29 Jul 21
Very professional
Mary Moore
13:09 25 Jul 21
Very nice, appeared knowledgeable, thorough and efficientUpdate:Bug Man was here a month ago and I am having the best bug free summer ever. Wish I had used them years ago.
Jane Mehalso
10:41 24 Jul 21
Two yellow jacket nests but that was o a choice. Prompt and fast service. A little pricey but it was a very needed service. I will definitely use again.
Peggy Longenecker
00:58 22 Jul 21
Dreama Poore
22:18 21 Jul 21
I have been dealing with Bug Man Exterminating for over 20 years. They are always prompt, professional and get the job done right the first time. Always a pleasure to deal with everyone from the inside associates to the technicians.
joy schul
19:46 18 Jul 21
Bub Man's service has been excellent. We had invasions of ants in the house, and within a week or so of treatment they were all gone. In the couple of years we've now had their quarterly service, we have seen no more than one ant in the house, maybe five or six times--probably carried in on our shoes from the yard. Mason Jennelle is the local agent, and he is knowledgeable, careful, thorough, and friendly. He came at once when I called about a nest of yellow jackets, and we have not seen them since, ether. The chemicals are mainly essential oils and non-toxic for humans, and he makes a special effort not to spray anything on blooming flowers that might affect bees. I highly recommend this service.
Cheryl W Ruggiero
17:32 16 Jul 21
These are good people they’re fair and they took care of me fast. Don’t hesitate they are worth it
Proudly Sig
00:29 14 Jul 21
Arrived same day and sprayed
Rodger Carroll
14:56 12 Jul 21
Prompt, Professional, and Friendly service. 100% Satisfied with all aspects of the experience! Fully recommend!
Eric Thomas
20:36 11 Jul 21
I was very pleased with my interaction with Bug Man Exterminating all the way around. Their office staff was efficient and easy to talk to as well as knowledgeable and helpful. The technician that came to my house was very courteous and professional. They also did a great job of following up to make sure I was happy and had the necessary paperwork I needed, but didn't blow my phone up in the process which was awesome! I will definitely use them again next spring when the ants come back as they do every year.
Chris Rose
16:45 11 Jul 21
Friendly staff. Arrived as stated. Came quickly - termites were found and needed to be taken care of before completing work.
Anna DeVito
16:25 08 Jul 21
Matt Clark
12:10 08 Jul 21
From start to finish they were friendly, respectful, and professional! They explained every step of the process and made sure I understood all of my options!
Kristina Hollowell
16:35 07 Jul 21
Technician was on time, courteous and came back when he said he would to complete service. (As he wanted to wait until it was not raining to be sure the exterior of our home was properly treated.)Also office staff was VERY kind and attentive in setting our service appointment. It is nice to be treated well as a customer these days!
Stacy Hairfield
12:54 07 Jul 21
Our Technician Chris was very personable, knowledgeable and pleasant to work with. He fully explained everything he was about to do.
Patrick Matthews
18:08 06 Jul 21
Peggy Wright
13:05 06 Jul 21
Egan Green
19:24 05 Jul 21
Came on time and was professional. No complaints here and would use them again!
Janice Brown
23:24 01 Jul 21
Robin Lambert
19:22 29 Jun 21
This visit only covered the outside of our residence. In the fall they will again do inside of the home to help with spiders.
Kim Chiapetto
13:52 28 Jun 21
Dennis Mullins
04:00 26 Jun 21
Douglas Eames
23:52 25 Jun 21
Cynthia Tourville
17:18 25 Jun 21
Reliable, trustworthy and professional!
Joni Gula
11:01 25 Jun 21
I am amazed at how effective the treatment for the carpenter bees and mosquitoes has been. Worth every penny!!
T Guilliams
20:19 24 Jun 21
After researching encapsulation and receiving quotes, then once I spoke with several referrals, I choose Crawlspace Cares and I am so glad I did! The professionalism from Brandon to the awesome installation crew were top notch!Chris, crew chief, embodied exceptional customer service from every interaction, question or any follow up concerns.Trust is a valuable and priceless commodity!I more than highly recommend them because everything that said would be completed actually was and with a smile and thank you in addition to the top QUALITY job!Chris thank you and your crew for all you did for me! I wish y’all the BEST and keep up the great job! You DO make a difference!Sincerely, Karen White
Elly White
16:38 24 Jun 21
From making the initial appointment to the termite inspection to the actual treatment, everyone I came in contact with from The Bug Man Exterminating Company was professional and personable. I believe them to be trustworthy and am completely confident in the services provided.
Kimberley Braswell
16:26 24 Jun 21
The exterminators were supper nice and very good at getting back to you.
Katie Hylton
15:07 24 Jun 21
Michael Roberts
14:55 24 Jun 21
Joseph Pitt
14:10 24 Jun 21
They took the time to explain all the plans they offer to keep bugs away from and out of the house. The house also previously had termites before I bought it and they went through to make sure there were no more issues there. The yearly home package was reasonable so I couldn't pass it up. Add to that the fact when I asked my work and several other people who to go to everyone told me Bug Man. I never got a recommendation for anywhere else.
Shannon Allie
12:59 24 Jun 21
Leslie Cotsamire
21:06 22 Jun 21
Robert & Barb Kennedy
18:12 22 Jun 21
I rarely ever write reviews, but this company is amazing! All the techs that have been out have been super professional. The ladies in the office are always so welcoming and kind. They are always on time and anytime I have questions, they are very quick to answer the phone. Recommended to everyone I know!
Rachael Cundiff
12:26 15 Jun 21
Technician was professional, courteous and informative. Did not pressure us into any service or contracts. Gave us the information and allowed us to decide on our level of service. Office staff very friendly and helpful before and after our service.
Danny Jones
14:01 14 Jun 21
They were very informative, and shared hard copies of information to back up their statements. We were pleased with their attention to detail, and feel more comfortable now that we have had our house treated for termites after seeing several small trails.
Johnlin linman
15:09 13 Jun 21
Caren Saunders
13:16 13 Jun 21
Kathy Roberts
16:28 11 Jun 21
It's so good
Angela Woodford
15:49 11 Jun 21
JEFF HARTBERGER
20:26 07 Jun 21
Brad was professional and was able to identify my fears about termites versus carpenter bees. Very happy with the service and will be using on a quarterly basis!
Alice Ferguson
20:05 07 Jun 21
Patti Turner
03:11 05 Jun 21
Mike Womack
23:38 03 Jun 21
MaryScott Tuck
16:04 03 Jun 21
I googled for 5 top Roanoke exterminators and simply took a chance with the "Bug Man".When you are starting blind trying to find good service people, it is particularly rewarding when that guess turns into a good experience. I knew that I was going to need whole house termite protection (you had better be prepared when you buy a house "as is"...), but happy that the Bug Man's price for termite treatment was in the ballpark of what I expected, and even a few bucks lower than their competitors pricing for the same service.I will also admit (even though I choose to live in a wooded, rural area) that I HATE bugs in the house, especially STINKBUGS, which are not very bright as I could care less what they smell like -- there is NO hesitation on my part to send these annoying g creatures to an early bug grave.When the Bug Man said that their quarterly pest control treatment would whittle down the legions of stinkbugs that show up in my home on a daily basis -- well, I have to admit: the guy had me at Stinkbug!All of this just took place last week, so it is really too soon to know how effective this company's approach to pest control will turn out to be. I can, however, report that beginning with the young woman who took my call and found an appointment for me the next day, to the young man who came out and inspected the wood in the cellar, the Bug Man believes that customers deserve outstanding service from its employees.The Real advantage of their pest control is that you can call them to come back out as many times as necessary if you continue to see bugs making their way into your food or bathtub, at no additional cost to the customer. THAT is a definite bonus !I will check back in after the first quarter. I will say that the stinkbugs I have found since the first treatment have, mostly been deceased!
Following FiveStar (Joy)
19:17 30 May 21
I moved into a 40 year old home that had been rented for two decades. Two decades of neglect. It had been vacant for a year. After the home was sprayed, the cockroaches started dying, the bell hornets died & other various insects died. No more ants, fewer spiders & peace of mind were the result of my very first service!
Joyce Hamilton
18:57 28 May 21
Ant were all over columns and they came out and killed them ALL good work we use them in both our homes HONEST too thats the most important
jeff spar
15:26 27 May 21
Faith Barrette
20:56 25 May 21
Marie
15:25 22 May 21
He was awesome called day before he came to Plantation townhomes and let me know what time he was coming the next day. He was very polite He sprayed on all three floors and I paid him the cash fee that y'all do for our townhouses and he gave me a receipt. This is about the 6th or 7th year I think we've used y'all maybe longer.
Amalie Ragland
18:34 21 May 21
Second time user of this company. Both times the folks were friendly, open, professional and timely. The services only required my elderly mother to be out of the house an hour or so which is incredibly helpful as she is for the most part in a wheelchair. Everyone I had contact with from the office personnel who made the appointment, to the inspection man that came out the next day and the man (James) who came out and did the actual work. All of this taken care of within a week from the initial call. Hoping to not need them again, but so know who to call if I do need an exterminator.
PJ Fringer
22:41 19 May 21
I found the Bug Man representative to be very knowledgeable and professional with an easy communication style.
Wendy Goodwin
13:49 16 May 21
Very pleased with service.....had a problem with our well after he left, the water became cloudy and clay residue. Inquired with a well company and they said it was probably from the termite process.....without water for days still not completely clear!
Shirley Mitchell
02:26 15 May 21
Lisa Kelly
00:32 15 May 21
Shaun Chuyka
21:31 13 May 21
Whitney Coleman
16:45 13 May 21
Jeff was very friendly, thorough and prompt. We experienced great communication with him and the office staff. We will definitely use them again.
Anne Backer
03:16 13 May 21
kris cyr
04:27 07 May 21
Teresa Hall
19:53 03 May 21
Reviews
Capen Semones
01:44 18 Sep 21
Cindy Pickeral
23:40 15 Sep 21
Shawn Chappell
00:34 15 Sep 21
Pleased with routine quarterly residential pest control services provided by Bugman Exterminating Services.
Jim Huff
22:42 14 Sep 21
We continue to be very happy with the service provided by Bug Man. Mason, our technician is always polite and professional. Thanks!
Cheryl Daniel
13:58 14 Sep 21
Bug Man treated a new structure to prevent termites, carpenter ants etc.
William Kennedy
15:10 13 Sep 21
Mike Price
13:41 13 Sep 21
Excellent service. Very reliable.
Debbie Tollin
19:11 08 Sep 21
Quarterly maintenance service - always professional, courteous and do a great job. I highly recommend!
Ellen Sawyers
00:28 08 Sep 21
Preventative service. I was impressed with the technician- he was punctual, friendly, efficient, and knowledgeable. I appreciate the kid and pet-friendly guaranteed pesticides. Will be using them regularly.
Maria Buller
18:47 07 Sep 21
Brad B
18:53 06 Sep 21
I still have ants.
Nancy Hewitt
03:59 04 Sep 21
Masson is a friendly, professional and very helpful young man. It is a pleasure working with him to control our bug problems, which, thankfully are few since we started using Bug Man Exterminating.
Mette Richards
23:37 31 Aug 21
I used Bug man on a pretreatment on new construction, they were fast and professional. I will recommend and use in the Future
Brendan Roy
13:29 31 Aug 21
June Patterson
18:46 27 Aug 21
I like the people that I have come in contact with very personable ( Rhonda and Zach* Angie? I think is her name the invasion of the demon pests is beginning to slow down just a little bit slower than I thought but Zach and Rhonda said it was a process something i didn't know I'm very glad i have Bug Man as our service provider 💯
Jeff Mcgrath
17:30 27 Aug 21
I had used Bug Man many years ago and had been meaning to contact them to come back due to having a continued ant issue this year. My procrastination was squashed when I opened my door to leave one morning and a very large medium sized spider was sitting in it's web in the doorway. I called on the way to work and they were there the next day. I was unable to be at home but they came and sprayed around the house for me and left me some ant traps for the inside which I have not needed. The exterminator was polite and professional and understood that the spider had to go. :) In all seriousness they are great to work with and I appreciated that I did not have to wait a week or longer for them to be able to get to me. That was certainly a plus but I would have understood if it had. Give them a call!!
Rebecca
16:55 27 Aug 21
Cyndi Todd
03:53 21 Aug 21
It seems they are really willing to help
COURTNEY tracey
16:38 20 Aug 21
It has been a couple weeks and I may have seen one ant since the initial spray. I was impressed with how much exterior spray was used. My ant and spider issues have been fixed for now. I look forward to the next quarterly application to help with the fall stink bugs.
Daniel Huft
16:37 19 Aug 21
Jodi Root
19:05 18 Aug 21
Kim Reed
15:44 16 Aug 21
Bug Man has did a really good job for us for what we needed. Our Ants are mostly gone after just a week or so and we had plenty of Carpenter Ants in the house. We will use Bug Man for all our needs now since they have did a great job from day 1. If you want a good job done with pests I highly recommend Bug Man Exterminating for all your needs and you will be happy about it. Thanks for what you have did Bug Man and we appreciate it.
David Epperly
21:46 13 Aug 21
Danny Smith
11:35 13 Aug 21
Great service. Mark and James were friendly and listened to the issues and recommend service. And you could talk and joke with them.
Roger Duffield
15:37 12 Aug 21
They was great I see ain't been a month yet and I have seen a big difference and a lot in my progress I just want to thank the gentleman that came out he was great
Lisa Baldwin
14:06 11 Aug 21
Chris performed the regular maintenance spraying for ants and other bugs. Good job! Thanks!
david dickerson
19:11 10 Aug 21
Awesome company. Highly recommended!
Jeremy Litwiller
11:53 10 Aug 21
We had our third and final visit from our Bugman tech Michael last week. If we ever have a need for an exterminator in this area, Bugman will be our first and probably only call. Our experience with Bugman has been fantastic. We had a very nasty case of roaches that were infesting the interior of a house we had just rented. 3 visits got rid of them completely. I would have guessed it would have taken twice that many, due to the level of infestation. Michael was unerringly polite and professional, keeping us informed of the status and recommended next steps. He is a gem of an employee and if ever the need we will request him specifically. Thank you for knocking out our roach problem!
D Osbourne
17:20 06 Aug 21
Dennis Higgins
23:03 05 Aug 21
More than satisfied. Zach was very professional and explained everything in detail to my husband and I. So glad Bug Man was the first exterminator I called!
Audrey Wyrick
19:47 05 Aug 21
Excellent customer service. Professional at all times!!
JC Freed
16:15 05 Aug 21
Great service and staff. I've been a customer for 10 years and never had a complaint.
Clayland Waite
13:43 05 Aug 21
Very good service so far. I am on an annual contract. Very pleased with results so far.
Leonard Grubb
18:27 02 Aug 21
Billy
10:07 02 Aug 21
Michael my tech was fantastic he did outstanding job. I enjoyed talking with him and the excellent service that he provided. He was on time and very nice person.
Lolita Dawson
04:25 02 Aug 21
Jessica Gardner
16:49 29 Jul 21
Very professional
Mary Moore
13:09 25 Jul 21
Very nice, appeared knowledgeable, thorough and efficientUpdate:Bug Man was here a month ago and I am having the best bug free summer ever. Wish I had used them years ago.
Jane Mehalso
10:41 24 Jul 21
Two yellow jacket nests but that was o a choice. Prompt and fast service. A little pricey but it was a very needed service. I will definitely use again.
Peggy Longenecker
00:58 22 Jul 21
Dreama Poore
22:18 21 Jul 21
I have been dealing with Bug Man Exterminating for over 20 years. They are always prompt, professional and get the job done right the first time. Always a pleasure to deal with everyone from the inside associates to the technicians.
joy schul
19:46 18 Jul 21
Bub Man's service has been excellent. We had invasions of ants in the house, and within a week or so of treatment they were all gone. In the couple of years we've now had their quarterly service, we have seen no more than one ant in the house, maybe five or six times--probably carried in on our shoes from the yard. Mason Jennelle is the local agent, and he is knowledgeable, careful, thorough, and friendly. He came at once when I called about a nest of yellow jackets, and we have not seen them since, ether. The chemicals are mainly essential oils and non-toxic for humans, and he makes a special effort not to spray anything on blooming flowers that might affect bees. I highly recommend this service.
Cheryl W Ruggiero
17:32 16 Jul 21
These are good people they’re fair and they took care of me fast. Don’t hesitate they are worth it
Proudly Sig
00:29 14 Jul 21
Arrived same day and sprayed
Rodger Carroll
14:56 12 Jul 21
Prompt, Professional, and Friendly service. 100% Satisfied with all aspects of the experience! Fully recommend!
Eric Thomas
20:36 11 Jul 21
I was very pleased with my interaction with Bug Man Exterminating all the way around. Their office staff was efficient and easy to talk to as well as knowledgeable and helpful. The technician that came to my house was very courteous and professional. They also did a great job of following up to make sure I was happy and had the necessary paperwork I needed, but didn't blow my phone up in the process which was awesome! I will definitely use them again next spring when the ants come back as they do every year.
Chris Rose
16:45 11 Jul 21
Friendly staff. Arrived as stated. Came quickly - termites were found and needed to be taken care of before completing work.
Anna DeVito
16:25 08 Jul 21
Matt Clark
12:10 08 Jul 21
From start to finish they were friendly, respectful, and professional! They explained every step of the process and made sure I understood all of my options!
Kristina Hollowell
16:35 07 Jul 21
Technician was on time, courteous and came back when he said he would to complete service. (As he wanted to wait until it was not raining to be sure the exterior of our home was properly treated.)Also office staff was VERY kind and attentive in setting our service appointment. It is nice to be treated well as a customer these days!
Stacy Hairfield
12:54 07 Jul 21
Our Technician Chris was very personable, knowledgeable and pleasant to work with. He fully explained everything he was about to do.
Patrick Matthews
18:08 06 Jul 21
Peggy Wright
13:05 06 Jul 21
Egan Green
19:24 05 Jul 21
Came on time and was professional. No complaints here and would use them again!
Janice Brown
23:24 01 Jul 21
Robin Lambert
19:22 29 Jun 21
This visit only covered the outside of our residence. In the fall they will again do inside of the home to help with spiders.
Kim Chiapetto
13:52 28 Jun 21
Dennis Mullins
04:00 26 Jun 21
Douglas Eames
23:52 25 Jun 21
Cynthia Tourville
17:18 25 Jun 21
Reliable, trustworthy and professional!
Joni Gula
11:01 25 Jun 21
I am amazed at how effective the treatment for the carpenter bees and mosquitoes has been. Worth every penny!!
T Guilliams
20:19 24 Jun 21
After researching encapsulation and receiving quotes, then once I spoke with several referrals, I choose Crawlspace Cares and I am so glad I did! The professionalism from Brandon to the awesome installation crew were top notch!Chris, crew chief, embodied exceptional customer service from every interaction, question or any follow up concerns.Trust is a valuable and priceless commodity!I more than highly recommend them because everything that said would be completed actually was and with a smile and thank you in addition to the top QUALITY job!Chris thank you and your crew for all you did for me! I wish y’all the BEST and keep up the great job! You DO make a difference!Sincerely, Karen White
Elly White
16:38 24 Jun 21
From making the initial appointment to the termite inspection to the actual treatment, everyone I came in contact with from The Bug Man Exterminating Company was professional and personable. I believe them to be trustworthy and am completely confident in the services provided.
Kimberley Braswell
16:26 24 Jun 21
The exterminators were supper nice and very good at getting back to you.
Katie Hylton
15:07 24 Jun 21
Michael Roberts
14:55 24 Jun 21
Joseph Pitt
14:10 24 Jun 21
They took the time to explain all the plans they offer to keep bugs away from and out of the house. The house also previously had termites before I bought it and they went through to make sure there were no more issues there. The yearly home package was reasonable so I couldn't pass it up. Add to that the fact when I asked my work and several other people who to go to everyone told me Bug Man. I never got a recommendation for anywhere else.
Shannon Allie
12:59 24 Jun 21
Leslie Cotsamire
21:06 22 Jun 21
Robert & Barb Kennedy
18:12 22 Jun 21
I rarely ever write reviews, but this company is amazing! All the techs that have been out have been super professional. The ladies in the office are always so welcoming and kind. They are always on time and anytime I have questions, they are very quick to answer the phone. Recommended to everyone I know!
Rachael Cundiff
12:26 15 Jun 21
Technician was professional, courteous and informative. Did not pressure us into any service or contracts. Gave us the information and allowed us to decide on our level of service. Office staff very friendly and helpful before and after our service.
Danny Jones
14:01 14 Jun 21
They were very informative, and shared hard copies of information to back up their statements. We were pleased with their attention to detail, and feel more comfortable now that we have had our house treated for termites after seeing several small trails.
Johnlin linman
15:09 13 Jun 21
Caren Saunders
13:16 13 Jun 21
Kathy Roberts
16:28 11 Jun 21
It's so good
Angela Woodford
15:49 11 Jun 21
JEFF HARTBERGER
20:26 07 Jun 21
Brad was professional and was able to identify my fears about termites versus carpenter bees. Very happy with the service and will be using on a quarterly basis!
Alice Ferguson
20:05 07 Jun 21
Patti Turner
03:11 05 Jun 21
Mike Womack
23:38 03 Jun 21
MaryScott Tuck
16:04 03 Jun 21
I googled for 5 top Roanoke exterminators and simply took a chance with the "Bug Man".When you are starting blind trying to find good service people, it is particularly rewarding when that guess turns into a good experience. I knew that I was going to need whole house termite protection (you had better be prepared when you buy a house "as is"...), but happy that the Bug Man's price for termite treatment was in the ballpark of what I expected, and even a few bucks lower than their competitors pricing for the same service.I will also admit (even though I choose to live in a wooded, rural area) that I HATE bugs in the house, especially STINKBUGS, which are not very bright as I could care less what they smell like -- there is NO hesitation on my part to send these annoying g creatures to an early bug grave.When the Bug Man said that their quarterly pest control treatment would whittle down the legions of stinkbugs that show up in my home on a daily basis -- well, I have to admit: the guy had me at Stinkbug!All of this just took place last week, so it is really too soon to know how effective this company's approach to pest control will turn out to be. I can, however, report that beginning with the young woman who took my call and found an appointment for me the next day, to the young man who came out and inspected the wood in the cellar, the Bug Man believes that customers deserve outstanding service from its employees.The Real advantage of their pest control is that you can call them to come back out as many times as necessary if you continue to see bugs making their way into your food or bathtub, at no additional cost to the customer. THAT is a definite bonus !I will check back in after the first quarter. I will say that the stinkbugs I have found since the first treatment have, mostly been deceased!
Following FiveStar (Joy)
19:17 30 May 21
I moved into a 40 year old home that had been rented for two decades. Two decades of neglect. It had been vacant for a year. After the home was sprayed, the cockroaches started dying, the bell hornets died & other various insects died. No more ants, fewer spiders & peace of mind were the result of my very first service!
Joyce Hamilton
18:57 28 May 21
Ant were all over columns and they came out and killed them ALL good work we use them in both our homes HONEST too thats the most important
jeff spar
15:26 27 May 21
Faith Barrette
20:56 25 May 21
Marie
15:25 22 May 21
He was awesome called day before he came to Plantation townhomes and let me know what time he was coming the next day. He was very polite He sprayed on all three floors and I paid him the cash fee that y'all do for our townhouses and he gave me a receipt. This is about the 6th or 7th year I think we've used y'all maybe longer.
Amalie Ragland
18:34 21 May 21
Second time user of this company. Both times the folks were friendly, open, professional and timely. The services only required my elderly mother to be out of the house an hour or so which is incredibly helpful as she is for the most part in a wheelchair. Everyone I had contact with from the office personnel who made the appointment, to the inspection man that came out the next day and the man (James) who came out and did the actual work. All of this taken care of within a week from the initial call. Hoping to not need them again, but so know who to call if I do need an exterminator.
PJ Fringer
22:41 19 May 21
I found the Bug Man representative to be very knowledgeable and professional with an easy communication style.
Wendy Goodwin
13:49 16 May 21
Very pleased with service.....had a problem with our well after he left, the water became cloudy and clay residue. Inquired with a well company and they said it was probably from the termite process.....without water for days still not completely clear!
Shirley Mitchell
02:26 15 May 21
Lisa Kelly
00:32 15 May 21
Shaun Chuyka
21:31 13 May 21
Whitney Coleman
16:45 13 May 21
Jeff was very friendly, thorough and prompt. We experienced great communication with him and the office staff. We will definitely use them again.
Anne Backer
03:16 13 May 21
kris cyr
04:27 07 May 21
Teresa Hall
19:53 03 May 21