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We bought the service plan, so we will see. Very nice office staff & our tech was very thorough in his explanation about cost & the best way to treat for mice in the basement.
Leisia Cooley
20:40 30 Jan 23
Glae Kan
04:11 24 Jan 23
Termites
carl clyburn
00:37 14 Jan 23
I live in the country, so I have all kinds of critters… they have helped tremendously. They always come when they say, and they help with everything. Spiders, bees, ants, everything! Very friendly and professional!
Cami Saul
19:57 12 Jan 23
Karen Chaffin
15:40 11 Jan 23
Abe Eichelberger
02:13 30 Dec 22
Great job, thank you for coming to check on our house!
sky sscout
21:07 02 Dec 22
Super nice company to deal with. Quick scheduling and professional service.
David Frydrych
18:19 29 Nov 22
It was are quarterly bug and insect inspection. he is always very nice and always does a great job.
bana hosseinian
16:50 29 Nov 22
My Bugman employees are vaccinated & boosted, text me when they're on the way, are thorough in spraying all areas of the house & give special attention to anything I point out (e.g. window sills in our bonus room). I'm happy with the quarterly service.
Wendy Gallo
06:28 28 Nov 22
They did a great job.
Steve Harnack
22:12 22 Nov 22
We rate The Bug Man for the best bug extermination that we have had in sixteen years.
Carole Hooper
15:01 21 Nov 22
Great service very professional, I highly recommend everyone in the company I was exposed to.
James Stokes
21:16 16 Nov 22
We took a leap of faith after meeting with Brandon to inspect our crawlspace and discuss the options available to correct the issue. The quote was very thorough and detailed as there were no hidden costs.Chris C and his crew did an excellent job with our crawl space encapsulation. Chris explained the process at the onset of the project and kept me updated throughout the project. His crew was professional, friendly and very thorough. It was a joy to watch people work that enjoyed their job.In the end we were extremely happy with the end product. I highly recommend Chris C and his team for your crawl space needs.
Tom Zetusky
14:39 11 Nov 22
Ray Shelor
17:58 10 Nov 22
James Rutter
13:12 10 Nov 22
Crawlspace Encapsulation, everyone there is very helpful when we had any questions, they were quick to return call, very professional, and did a great job in a very tight area !
Wanda Fitzgerald
20:42 08 Nov 22
Encapsulated crawlspace waterproofing, they done a good job.
Glenn Adkins
05:08 07 Nov 22
David Overstreet
19:28 06 Nov 22
Raymond Perdue
03:46 04 Nov 22
Craig Valley Baptist Church
13:05 02 Nov 22
angela wolfe
21:41 01 Nov 22
Both guys that came were friendly and knew their stuff. I talked fishing with the one guy that that came the most. The other guy only came once. Sorry I don't remember either's name. I've seen a definite decline in cockroach numbers. Only 1 since the last visit. Good job!
James Lockhart
17:48 01 Nov 22
Jeff was great. Showed up on time, friendly and did a great job.
John Cochrane
12:28 26 Oct 22
dianna olinger
17:45 21 Oct 22
Nice, friendly got the job done..
Debbie Lawrence
13:40 15 Oct 22
Jeff was such a nice man! He did the general pest control (lots of spiders here at the lake). He even knocked down the cobwebs and used a blower to hit the spots he could not reach! I am very impressed with this service and will definitely use them in the future!
Amanda Rakes
14:02 11 Oct 22
Tom Omer
23:09 10 Oct 22
Invision Christiansburg
18:28 04 Oct 22
Jeff was very professional and thorough with the job. He removed all spider webs and eggs from the eves!
Kecia Murphy
18:12 04 Oct 22
Always professional and on time. Keeps any bugs away!
Kathy Mcnabb
14:54 04 Oct 22
I have had 2 different service guys and both were great
Ken Rouse
23:00 27 Sep 22
Good sevice
Joyce Motley
14:01 27 Sep 22
We have used this company 3 times over the past 3 years and have found great service each time. Employees, in person as well as on the phone, are professional and kind. They are on time, begin work upon arrival and ask us if we are happy each and every time they come. I recommend this company to everyone that mentions the need for extermination service, and have even suggested it when not asked.
June Patterson
15:05 26 Sep 22
sharon holland
19:23 23 Sep 22
Brandon, Carter, Jacob, and all the other guys who helped schedule and complete our crawlspace work were extremely polite, professional, and hard workers. They arrived on time, confirmed the work we wanted done, and had everything they needed to start work right away cleaning construction debris out of the crawlspace in our 8 year old home, installing a French drain system, sump pump, dehumidification system, and new vapor barrier.The foreman communicated status of their work on a regular basis and the worksite was clean before they left each day. Once work was complete Carter did a walkthrough with me and explained how everything works.I was extremely impressed with the entire crew's dedication to providing quality work and a great customer service experience.The overall cost of our project was exactly what we were quoted with no unexpected surprises and was very reasonable. I would definitely recommend this company to anyone who needs help with crawlspace issues!
Ande Hartley
16:42 23 Sep 22
Stacey Webb
15:29 23 Sep 22
Elizabeth Zint
16:38 22 Sep 22
The rep was on time. Moved quickly to complete his work. Was respectful and took time to explain the process. Would use again
Wayne Dalton
14:53 19 Sep 22
Ena Fowler
01:32 16 Sep 22
I was very happy with the service and I will use them again. I was very happy that it was safe for my pet.
Susan Gladden
00:58 14 Sep 22
This spray was much better than July. I can already tell a difference. After many bugs in July & Aug.
Karen Hodnett
16:36 09 Sep 22
They were great and easy to talk with and schedule. They were very responsive and on time with what we schedule. All around a great company and I would highly recommend.
Justin Evans
22:09 08 Sep 22
Bug Man installed a basement encapsulation system, sump pump and dehumidifier. They showed up when they scheduled, were polite and professional. They did a great job. We had an issue a week later and the owner, Derek, drove two hours to fix the problem. They are great to work with and stand behind their work. Highly recommend their basement encapsulation system team.
Matthew Gerber
17:28 06 Sep 22
Alex was so kind, easy to communicate with, and eager to assist our household! I'm thankful for his expert advice and skills. He was caring and super helpful with the task of eliminating mice. We are so grateful and will definitely be calling this company again if the need arises! Thank you Alex!!!
Jenna Kaufman
13:34 04 Sep 22
Michelle Alvis
13:05 31 Aug 22
Came when they said they would and did what they said they would do. Cant ask for more than that.
Mike Bratcher
23:03 24 Aug 22
Matt was knowledgeable, helpful and so professional.
Michelle Fernatt
01:26 24 Aug 22
Ken Blackman
19:47 17 Aug 22
Guys were really friendly and easy to work with
jeffery oliver
14:36 17 Aug 22
Debbie Barry
11:11 17 Aug 22
Technician was knowledgeable, professional and very thorough
Richard Ingraham
19:37 11 Aug 22
They always confirm appointments and are on time.They get the job done without interrupting us, which is key since we both work from home and have frequent meetings
Christian Batchelor
13:03 11 Aug 22
Luke was very courteous and professional. I liked the guarantee that he would come back if I see any spiders or crickets.
Ruth Keeling
23:42 10 Aug 22
I had a mad nest of hornets/yellow jackets on my porch making it impossible to get my mail and enjoy summer evening porch sits! I had already poured nearly $100 into buying bottles of sprays and foams that just weren't getting rid of them. Bug man Exterminating had a powder that normal mortals like us can't get our hands on. My exterminator was able to "dust" the nest area and take care of my problem. Plus, he was super nice :) I'm so looking forward to enjoying my porch again!!
Kimberly Whiter
19:21 10 Aug 22
Janice Gregory
18:50 10 Aug 22
tommy wheeler
16:26 10 Aug 22
Excellent, effective work. Nice people.
Robert Guthrie
14:11 10 Aug 22
Technician was very professional and I have seen very few ants since the service was done.
Mary Asbury
02:25 09 Aug 22
Cheryl Chris
07:05 04 Aug 22
He was very nice and professional; he sprayed for ants and we have not seen one since. I would recommend.
Mark Weaver
22:31 02 Aug 22
Crawl space care did the encapsulation of 2 dirt floor basement areas for us. Chris and his crew gave outstanding customer service even in assisting us with some heavy items that were NOT a part of the basic job scope. They did an excellent job of the encapsulation and have a good attention to detail, even take their shoes off to keep the new liner clean and they leave the area clean when done. I strongly recommend them to anyone needing to have this done.
Phil Dunn
17:38 02 Aug 22
No complaints. This is the third year I have used Bug Man and if.needed, I will again
Carolyn Mills
13:30 01 Aug 22
Blake Meek
23:52 29 Jul 22
Excellent service! Prompt and thorough. Highly recommend!
Anne Marie Richards
22:32 28 Jul 22
William Zawadski
11:06 28 Jul 22
Great service.
Vanessa Isaacs
00:44 28 Jul 22
Still have small ants in the kitchen.
Randy Minnix
21:17 22 Jul 22
Dreama Poore
14:16 22 Jul 22
I was very pleased with nice and prompt service Steve said he would be out here and the day I called him and he was here very promptly.
Douglas McFalls
22:27 21 Jul 22
They are reliable, professional, and always responsive. Our company contracts them yearly for service! I highly recommend this company!
Tara Owens
18:40 21 Jul 22
They were super kind and answered all my questions. They were able to come out an spray my house within a few days of calling. Matt was professional and knowledgeable.
Courtney Poindexter
13:40 16 Jul 22
I can’t speak to the administrative side of the business aside from reception being extremely polite and helpful, happy to work with sudden schedule conflicts and changes etc, but I can tell you if you want an exterminator that will leave you confident and bug free, be highly communicative and informative, swift at task and willing to compromise and work with the aforementioned schedule changes this is the place to go. They want to get in there and solve your problem and will go above and beyond to do so. It’s not just a job to be done and move on. Jeff did and continues to service our home, I’d ask for him if I were you. Worth every penny.
Mike Glazebrook
14:45 14 Jul 22
Excellent sameday service to eliminate a nest of yellow jackets. We was not able to see the nest since it was under some tools and equipment. The technician was successful in eliminating the pest. This Is day 2 since he was here and no bee's to be seen.
Calvin Hawley
13:21 14 Jul 22
Very professional and personal Highly Recommended
sherry wallace
15:06 13 Jul 22
Luke your the best thanks
Tara Riles
21:54 12 Jul 22
I called and to my surprise he was here within 30 minutes, He was very polite and professional. I look forward to continuing the service. Thank You
Keith Latham
17:41 11 Jul 22
The technician arrived within the appointment time. He was helpful and adjusted his schedule to include a new second location for us. Very responsive and accommodating.
Rene Neff
16:41 10 Jul 22
Quick to schedule. On time and professional.
Kevin Cope
22:12 03 Jul 22
Linda Kelly
01:30 02 Jul 22
Delana Elmore
19:59 30 Jun 22
Awesome company and very happy with their service! Mason took care of our wasp infestation and several other pests that we have battled in the past. We have not had any more problems since we started our service contract with Bug Man Exterminating!
Alex Porter
14:38 27 Jun 22
Very pleased with the whole process so far.
Linda O'Sullivan
11:06 26 Jun 22
We just started services with this company and it has been awesome. As a small business owner I chose this company because they give back to the community. From the first call until today they have taken take of me and my family. Highly recommend!!
Rikki Ann McConnell
10:40 16 Jun 22
Matt Harrison
15:17 14 Jun 22
The visit covered inside and outside. The service person was great, on time and very professional. We have been very well pleased with the service we have received from Budman and would recommend them to others.
Kim Chiapetto
14:29 13 Jun 22
Ryan Turner
16:10 05 Jun 22
Outstanding service, punctual and thorough extermination. Service provider was excellent. Very professional and informative. Highly recommend them.
Nancy K
18:06 02 Jun 22
Megan “Sweetpxe” Huffman
09:09 01 Jun 22
David Dobyns
11:01 30 May 22
5/2022 update: Had another great service call by BugMan. Mason is our new representative and he showed the same level of courtesy and knowledge that Steve did. He is above and beyond friendly and answered all of my questions quickly. Thankful for service providers that respond and show up when stated!Steve just left our house and I wanted to take a minute to say that he is not only friendly and courtesy but so very knowledgeable. This is the second time he has been out to spray for carpenter bees. He is mindful of our home, our windows and the birds nests around. We definitely would recommend calling Bug man for your insect issues (or BEFORE they start). Amanda in the Christiansburg office is so awesome to talk to as well. Many thanks to Bug man!!
Heather Vaughan
15:19 29 May 22
Wine Cationette
02:24 28 May 22
Very happy with the service. Quick and effective. Friendly to work with.
Meredith Carty
12:28 25 May 22
I just had Bug Man treat our new 3 car garage, and to apply new treatment for our existing house. The reason I chose Bug Man was that of several companies I contacted regarding the new garage treatment, Bug Man was the only one who had their expert technician talk to me about available treatments and to make recommendations. Steve Daugherty is very knowledgeable and is very easy to work with. We are very pleased with the service and timely response.
Robert Swank
22:34 24 May 22
Steve White
17:03 24 May 22
They told me the termites be gone in 3 days I received a letter stating they might come back a few more times. I paid a lot of money thinking my problems were solve but I guess I have to wait and see.
William Wade
17:44 23 May 22