Brandon, Carter, Jacob, and all the other guys who helped schedule and complete our crawlspace work were extremely polite, professional, and hard workers. They arrived on time, confirmed the work we wanted done, and had everything they needed to start work right away cleaning construction debris out of the crawlspace in our 8 year old home, installing a French drain system, sump pump, dehumidification system, and new vapor barrier.The foreman communicated status of their work on a regular basis and the worksite was clean before they left each day. Once work was complete Carter did a walkthrough with me and explained how everything works.I was extremely impressed with the entire crew's dedication to providing quality work and a great customer service experience.The overall cost of our project was exactly what we were quoted with no unexpected surprises and was very reasonable. I would definitely recommend this company to anyone who needs help with crawlspace issues!
16:42 23 Sep 22
15:29 23 Sep 22
16:38 22 Sep 22
The rep was on time. Moved quickly to complete his work. Was respectful and took time to explain the process. Would use again
14:53 19 Sep 22
01:32 16 Sep 22
I was very happy with the service and I will use them again. I was very happy that it was safe for my pet.
00:58 14 Sep 22
This spray was much better than July. I can already tell a difference. After many bugs in July & Aug.
16:36 09 Sep 22
They were great and easy to talk with and schedule. They were very responsive and on time with what we schedule. All around a great company and I would highly recommend.
22:09 08 Sep 22
Bug Man installed a basement encapsulation system, sump pump and dehumidifier. They showed up when they scheduled, were polite and professional. They did a great job. We had an issue a week later and the owner, Derek, drove two hours to fix the problem. They are great to work with and stand behind their work. Highly recommend their basement encapsulation system team.
17:28 06 Sep 22
Alex was so kind, easy to communicate with, and eager to assist our household! I'm thankful for his expert advice and skills. He was caring and super helpful with the task of eliminating mice. We are so grateful and will definitely be calling this company again if the need arises! Thank you Alex!!!
13:34 04 Sep 22
13:05 31 Aug 22
Came when they said they would and did what they said they would do. Cant ask for more than that.
23:03 24 Aug 22
Matt was knowledgeable, helpful and so professional.
01:26 24 Aug 22
19:47 17 Aug 22
Guys were really friendly and easy to work with
14:36 17 Aug 22
11:11 17 Aug 22
Technician was knowledgeable, professional and very thorough
19:37 11 Aug 22
They always confirm appointments and are on time.They get the job done without interrupting us, which is key since we both work from home and have frequent meetings
13:03 11 Aug 22
Luke was very courteous and professional. I liked the guarantee that he would come back if I see any spiders or crickets.
23:42 10 Aug 22
I had a mad nest of hornets/yellow jackets on my porch making it impossible to get my mail and enjoy summer evening porch sits! I had already poured nearly $100 into buying bottles of sprays and foams that just weren't getting rid of them. Bug man Exterminating had a powder that normal mortals like us can't get our hands on. My exterminator was able to "dust" the nest area and take care of my problem. Plus, he was super nice :) I'm so looking forward to enjoying my porch again!!
19:21 10 Aug 22
18:50 10 Aug 22
16:26 10 Aug 22
Excellent, effective work. Nice people.
14:11 10 Aug 22
Technician was very professional and I have seen very few ants since the service was done.
02:25 09 Aug 22
07:05 04 Aug 22
They did a great job.
17:38 03 Aug 22
He was very nice and professional; he sprayed for ants and we have not seen one since. I would recommend.
22:31 02 Aug 22
Crawl space care did the encapsulation of 2 dirt floor basement areas for us. Chris and his crew gave outstanding customer service even in assisting us with some heavy items that were NOT a part of the basic job scope. They did an excellent job of the encapsulation and have a good attention to detail, even take their shoes off to keep the new liner clean and they leave the area clean when done. I strongly recommend them to anyone needing to have this done.
17:38 02 Aug 22
No complaints. This is the third year I have used Bug Man and if.needed, I will again
13:30 01 Aug 22
23:52 29 Jul 22
I used Bug Man to perform a Vapor Barrier job in my crawl space. I’m very pleased with the job Jacob and Tyler performed. They were timely, professional and courteous. If you need crawl space work done, I’d recommend considering Bug Man Exterminating.
20:55 29 Jul 22
Excellent service! Prompt and thorough. Highly recommend!
Anne Marie Richards
22:32 28 Jul 22
11:06 28 Jul 22
00:44 28 Jul 22
Still have small ants in the kitchen.
21:17 22 Jul 22
14:16 22 Jul 22
I was very pleased with nice and prompt service Steve said he would be out here and the day I called him and he was here very promptly.
22:27 21 Jul 22
They are reliable, professional, and always responsive. Our company contracts them yearly for service! I highly recommend this company!
18:40 21 Jul 22
They were super kind and answered all my questions. They were able to come out an spray my house within a few days of calling. Matt was professional and knowledgeable.
13:40 16 Jul 22
I can’t speak to the administrative side of the business aside from reception being extremely polite and helpful, happy to work with sudden schedule conflicts and changes etc, but I can tell you if you want an exterminator that will leave you confident and bug free, be highly communicative and informative, swift at task and willing to compromise and work with the aforementioned schedule changes this is the place to go. They want to get in there and solve your problem and will go above and beyond to do so. It’s not just a job to be done and move on. Jeff did and continues to service our home, I’d ask for him if I were you. Worth every penny.
14:45 14 Jul 22
Excellent sameday service to eliminate a nest of yellow jackets. We was not able to see the nest since it was under some tools and equipment. The technician was successful in eliminating the pest. This Is day 2 since he was here and no bee's to be seen.
13:21 14 Jul 22
Very professional and personal Highly Recommended
15:06 13 Jul 22
Luke your the best thanks
21:54 12 Jul 22
I called and to my surprise he was here within 30 minutes, He was very polite and professional. I look forward to continuing the service. Thank You
17:41 11 Jul 22
The technician arrived within the appointment time. He was helpful and adjusted his schedule to include a new second location for us. Very responsive and accommodating.
16:41 10 Jul 22
19:20 06 Jul 22
Quick to schedule. On time and professional.
22:12 03 Jul 22
01:30 02 Jul 22
19:59 30 Jun 22
Awesome company and very happy with their service! Mason took care of our wasp infestation and several other pests that we have battled in the past. We have not had any more problems since we started our service contract with Bug Man Exterminating!
14:38 27 Jun 22
Very pleased with the whole process so far.
11:06 26 Jun 22
14:41 20 Jun 22
We just started services with this company and it has been awesome. As a small business owner I chose this company because they give back to the community. From the first call until today they have taken take of me and my family. Highly recommend!!
Rikki Ann McConnell
10:40 16 Jun 22
15:17 14 Jun 22
18:06 13 Jun 22
The visit covered inside and outside. The service person was great, on time and very professional. We have been very well pleased with the service we have received from Budman and would recommend them to others.
14:29 13 Jun 22
16:10 05 Jun 22
Outstanding service, punctual and thorough extermination. Service provider was excellent. Very professional and informative. Highly recommend them.
18:06 02 Jun 22
15:49 02 Jun 22
Megan “Sweetpxe” Huffman
09:09 01 Jun 22
11:01 30 May 22
5/2022 update: Had another great service call by BugMan. Mason is our new representative and he showed the same level of courtesy and knowledge that Steve did. He is above and beyond friendly and answered all of my questions quickly. Thankful for service providers that respond and show up when stated!Steve just left our house and I wanted to take a minute to say that he is not only friendly and courtesy but so very knowledgeable. This is the second time he has been out to spray for carpenter bees. He is mindful of our home, our windows and the birds nests around. We definitely would recommend calling Bug man for your insect issues (or BEFORE they start). Amanda in the Christiansburg office is so awesome to talk to as well. Many thanks to Bug man!!
15:19 29 May 22
02:24 28 May 22
Very happy with the service. Quick and effective. Friendly to work with.
12:28 25 May 22
I just had Bug Man treat our new 3 car garage, and to apply new treatment for our existing house. The reason I chose Bug Man was that of several companies I contacted regarding the new garage treatment, Bug Man was the only one who had their expert technician talk to me about available treatments and to make recommendations. Steve Daugherty is very knowledgeable and is very easy to work with. We are very pleased with the service and timely response.
22:34 24 May 22
17:03 24 May 22
They told me the termites be gone in 3 days I received a letter stating they might come back a few more times. I paid a lot of money thinking my problems were solve but I guess I have to wait and see.
17:44 23 May 22
17:32 14 May 22
Great service! Friendly, knowledgeable, and effective!
17:10 26 Apr 22
Jeff was very friendly, thorough and prompt. We experienced great communication with him and the office staff. We will definitely use them again.
21:25 22 Apr 22
02:13 20 Apr 22
Carpenter Bees, Stink Bugs, Lady Bugs
03:51 17 Apr 22
00:25 16 Apr 22
17:10 14 Apr 22
Brandon was very professional and very polite. Appreciate him being prompt! Thank you Bug Man
19:42 11 Apr 22
14:45 11 Apr 22
01:22 09 Apr 22
16:44 29 Mar 22
00:48 29 Mar 22
16:03 28 Mar 22
18:19 23 Mar 22
20:31 22 Mar 22
18:18 22 Mar 22
16:41 22 Mar 22
Going on our third year, another quarterly visit from our regular tech Michael. Couldn't be more happy with our service and his work, and will continue to use Bugman for preventative measures as long as we remain at this address.
03:44 19 Mar 22
Cory is always on time, professional and knowledgeable. The services he provides ensure me I will not have any unexpected spider encounters or any other creepy crawlers catching me off guard.
04:11 17 Mar 22
18:35 15 Mar 22
So helpful and straightforward
00:29 01 Mar 22
Luke came in was finished in 30 minutes and i am flea free!! for a very low price!
13:37 23 Feb 22
16:22 22 Feb 22
The bugs are still here for$225 I thought more would have been gone
17:19 20 Feb 22
I have been a customer with Bugman for 20 years and have found their service to be very good, They come at the time of the appointment or text if they will be late and do a thorough job. Currently I insist that the technician be vaccinated in order to enter my house and they have complied with my request.
02:02 17 Feb 22
Great and fast service!
22:30 16 Feb 22
Friendly and professional
15:06 15 Feb 22
We got exactly what we were supposed to. Very nice job in our crawlspace. Very satisfied!
22:45 08 Feb 22
20:54 08 Feb 22
Always on time, knowledgeable, courteous and respectful. Always good communications and keep one abreast of any delays due to weather etc.
17:44 04 Feb 22
Bug Man is always prompt, professional and effective. Their services are up to and beyond my expectations.
18:54 20 Jan 22
We had Bugman get rid of mice in 2/21. Hadn’t seen any until last week. They sent someone the same day. He added more protection and we haven’t seen any more. I’m hoping the outdoor “traps” will keep the mice outdoors. Thanks for answering the call so quickly.
16:01 20 Jan 22
18:37 11 Jan 22
14:51 07 Jan 22
Bug Man treated a new structure to prevent termites, carpenter ants etc.
02:09 29 Dec 21
14:18 22 Dec 21
General pest control on quarterly basis
23:31 14 Dec 21
It took 5 minutes. He went into the basement and that's the last I saw of him. In his report he described my attic level as unsafe when in fact it is carpeted and panelled and serves as my guest room. I have not had time to check for other inaccuracies but I'm sure they're there
20:27 09 Dec 21
20:01 09 Dec 21
Pleased with routine quarterly residential pest control services provided by Bugman Exterminating Services.
15:59 09 Dec 21
15:47 08 Dec 21
Good response time, took care of my projects in a timely manner and for a good price. Can't ask for much more than that. Would use again.
18:45 29 Nov 21
Bugman treats my house quarterly to prevent bugs from coming in. I love the fact that even my basement stays bug free!!
00:16 25 Nov 21
14:46 20 Nov 21
17:02 12 Nov 21
As marked previously, very professional
04:34 12 Nov 21
I had a large in-ground yellow jacket nest that I felt required professional attention. My Bugman technician arrived on time and they did excellent work. The technician willing answered all my question and they were very pleasant. My experience with Bugman was very good and I recommend them for your pest eradication needs.
00:06 11 Nov 21
Mason provided a thorough inspection and treatment of rental property that we own. Nicely done and great communiction.
16:28 09 Nov 21
Chris performed the regular maintenance spraying for ants and other bugs. Good job! Thanks!
14:55 09 Nov 21
Hot Wheels Rob SN95 Mustangs
22:55 07 Nov 21
20:30 02 Nov 21
Came out immediately for emergency treatment. Did not hold my renters delinquent account against me.
09:09 30 Oct 21
I have been dealing with Bug Man Exterminating for over 20 years. They are always prompt, professional and get the job done right the first time. Always a pleasure to deal with everyone from the inside associates to the technicians.
23:06 24 Oct 21
20:56 20 Oct 21
I highly recommend Bug Man Exterminating! We recently had a millipede/spider issue and they 100% took care of it. I worked with Bobbie initially, and she was wonderful in getting my inspection on the books quickly, even with a full schedule. Michael did our inspection, answered all of our questions, and took care of the issue the day he came out. Everyone is great! We will 100% continue using Bug Man Exterminating quarterly.
16:04 20 Oct 21
Great job from everyone.
17:44 16 Oct 21
For the first time ever, I started to see evidence of mice! Freaked me out, so I was glad they could respond quickly. Very thorough and no more evidence of a problem.
13:46 14 Oct 21
19:15 08 Oct 21
00:08 07 Oct 21
21:45 06 Oct 21
Very professional and a job well done. Came quickly after I contacted them.
21:31 05 Oct 21
I like the people that I have come in contact with very personable ( Rhonda and Zach* Angie? I think is her name the invasion of the demon pests is beginning to slow down just a little bit slower than I thought but Zach and Rhonda said it was a process something i didn't know I'm very glad i have Bug Man as our service provider 💯
20:51 05 Oct 21
As always a prompt effective service by Bug Man. Wasps were gone one day after the service call. This is the only service we will use and highly recommend it to others. Very professional from the office to the actual service.
21:32 04 Oct 21
Really great service. We had a problem with mice in the house and BugMan Exterminators came out quickly and assessed the situation. They devised a plan that was pet friendly and in a few weeks we had no more mice! Friendly service, very reliable, came in the time window provided. We are very pleased!
19:59 04 Oct 21
19:36 04 Oct 21
15:49 04 Oct 21
14:22 01 Oct 21
I was very impressed with our service representative. He was on time and very professional. He also gave us more information on preventive maintenance and other services provided by the company. I will recommend to all my friends and family! Thank you!
21:02 29 Sep 21
16:42 29 Sep 21
It seems they are really willing to help
15:16 29 Sep 21
14:39 29 Sep 21
Excellent service and promptness beyond expectations.
21:35 28 Sep 21
Technician was professional, courteous and informative. Did not pressure us into any service or contracts. Gave us the information and allowed us to decide on our level of service. Office staff very friendly and helpful before and after our service.