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Bug Man Exterminating
Roanoke Valley
1918 Orange Ave NE
Roanoke, VA 24012
540.345.2200

Hours
Monday-Friday: 8am – 5pm
Saturday: 9am – 2pm

Bug Man Exterminating
New River Valley
945 Radford St
Christiansburg, VA 24073
540.381.8581

Hours
Monday – Friday: 8am – 5pm

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Please fill out the form below for an inspection and estimate. In most instances, appointments can be arranged for the same day and even provide treatment same day.

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Bug Man Exterminating

4.8

Based on 402 reviews

See all reviews Write a review

sharon holland

19:23 23 Sep 22

Brandon, Carter, Jacob, and all the other guys who helped schedule and complete our crawlspace work were extremely polite, professional, and hard workers. They arrived on time, confirmed the work we wanted done, and had everything they needed to start work right away cleaning construction debris out of the crawlspace in our 8 year old home, installing a French drain system, sump pump, dehumidification system, and new vapor barrier.The foreman communicated status of their work on a regular basis and the worksite was clean before they left each day. Once work was complete Carter did a walkthrough with me and explained how everything works.I was extremely impressed with the entire crew's dedication to providing quality work and a great customer service experience.The overall cost of our project was exactly what we were quoted with no unexpected surprises and was very reasonable. I would definitely recommend this company to anyone who needs help with crawlspace issues!

Ande Hartley

16:42 23 Sep 22

Stacey Webb

15:29 23 Sep 22

Elizabeth Zint

16:38 22 Sep 22

The rep was on time. Moved quickly to complete his work. Was respectful and took time to explain the process. Would use again

Wayne Dalton

14:53 19 Sep 22

Ena Fowler

01:32 16 Sep 22

I was very happy with the service and I will use them again. I was very happy that it was safe for my pet.

Susan Gladden

00:58 14 Sep 22

This spray was much better than July. I can already tell a difference. After many bugs in July & Aug.

Karen Hodnett

16:36 09 Sep 22

They were great and easy to talk with and schedule. They were very responsive and on time with what we schedule. All around a great company and I would highly recommend.

Justin Evans

22:09 08 Sep 22

Bug Man installed a basement encapsulation system, sump pump and dehumidifier. They showed up when they scheduled, were polite and professional. They did a great job. We had an issue a week later and the owner, Derek, drove two hours to fix the problem. They are great to work with and stand behind their work. Highly recommend their basement encapsulation system team.

Matthew Gerber

17:28 06 Sep 22

Alex was so kind, easy to communicate with, and eager to assist our household! I'm thankful for his expert advice and skills. He was caring and super helpful with the task of eliminating mice. We are so grateful and will definitely be calling this company again if the need arises! Thank you Alex!!!

Jenna Kaufman

13:34 04 Sep 22

Michelle Alvis

13:05 31 Aug 22

Came when they said they would and did what they said they would do. Cant ask for more than that.

Mike Bratcher

23:03 24 Aug 22

Matt was knowledgeable, helpful and so professional.

Michelle Fernatt

01:26 24 Aug 22

Ken Blackman

19:47 17 Aug 22

Guys were really friendly and easy to work with

jeffery oliver

14:36 17 Aug 22

Debbie Barry

11:11 17 Aug 22

Technician was knowledgeable, professional and very thorough

Richard Ingraham

19:37 11 Aug 22

They always confirm appointments and are on time.They get the job done without interrupting us, which is key since we both work from home and have frequent meetings

Christian Batchelor

13:03 11 Aug 22

Luke was very courteous and professional. I liked the guarantee that he would come back if I see any spiders or crickets.

Ruth Keeling

23:42 10 Aug 22

I had a mad nest of hornets/yellow jackets on my porch making it impossible to get my mail and enjoy summer evening porch sits! I had already poured nearly $100 into buying bottles of sprays and foams that just weren't getting rid of them. Bug man Exterminating had a powder that normal mortals like us can't get our hands on. My exterminator was able to "dust" the nest area and take care of my problem. Plus, he was super nice :) I'm so looking forward to enjoying my porch again!!

Kimberly Whiter

19:21 10 Aug 22

Janice Gregory

18:50 10 Aug 22

tommy wheeler

16:26 10 Aug 22

Excellent, effective work. Nice people.

Robert Guthrie

14:11 10 Aug 22

Technician was very professional and I have seen very few ants since the service was done.

Mary Asbury

02:25 09 Aug 22

Cheryl Chris

07:05 04 Aug 22

They did a great job.

Steve Harnack

17:38 03 Aug 22

He was very nice and professional; he sprayed for ants and we have not seen one since. I would recommend.

Mark Weaver

22:31 02 Aug 22

Crawl space care did the encapsulation of 2 dirt floor basement areas for us. Chris and his crew gave outstanding customer service even in assisting us with some heavy items that were NOT a part of the basic job scope. They did an excellent job of the encapsulation and have a good attention to detail, even take their shoes off to keep the new liner clean and they leave the area clean when done. I strongly recommend them to anyone needing to have this done.

Phil Dunn

17:38 02 Aug 22

No complaints. This is the third year I have used Bug Man and if.needed, I will again

Carolyn Mills

13:30 01 Aug 22

Blake Meek

23:52 29 Jul 22

I used Bug Man to perform a Vapor Barrier job in my crawl space. I’m very pleased with the job Jacob and Tyler performed. They were timely, professional and courteous. If you need crawl space work done, I’d recommend considering Bug Man Exterminating.

Jim S

20:55 29 Jul 22

Excellent service! Prompt and thorough. Highly recommend!

Anne Marie Richards

22:32 28 Jul 22

William Zawadski

11:06 28 Jul 22

Great service.

Vanessa Isaacs

00:44 28 Jul 22

Still have small ants in the kitchen.

Randy Minnix

21:17 22 Jul 22

Dreama Poore

14:16 22 Jul 22

I was very pleased with nice and prompt service Steve said he would be out here and the day I called him and he was here very promptly.

Douglas McFalls

22:27 21 Jul 22

They are reliable, professional, and always responsive. Our company contracts them yearly for service! I highly recommend this company!

Tara Owens

18:40 21 Jul 22

They were super kind and answered all my questions. They were able to come out an spray my house within a few days of calling. Matt was professional and knowledgeable.

Courtney Poindexter

13:40 16 Jul 22

I can’t speak to the administrative side of the business aside from reception being extremely polite and helpful, happy to work with sudden schedule conflicts and changes etc, but I can tell you if you want an exterminator that will leave you confident and bug free, be highly communicative and informative, swift at task and willing to compromise and work with the aforementioned schedule changes this is the place to go. They want to get in there and solve your problem and will go above and beyond to do so. It’s not just a job to be done and move on. Jeff did and continues to service our home, I’d ask for him if I were you. Worth every penny.

Mike Glazebrook

14:45 14 Jul 22

Excellent sameday service to eliminate a nest of yellow jackets. We was not able to see the nest since it was under some tools and equipment. The technician was successful in eliminating the pest. This Is day 2 since he was here and no bee's to be seen.

Calvin Hawley

13:21 14 Jul 22

Very professional and personal Highly Recommended

sherry wallace

15:06 13 Jul 22

Luke your the best thanks

Tara Riles

21:54 12 Jul 22

I called and to my surprise he was here within 30 minutes, He was very polite and professional. I look forward to continuing the service. Thank You

Keith Latham

17:41 11 Jul 22

The technician arrived within the appointment time. He was helpful and adjusted his schedule to include a new second location for us. Very responsive and accommodating.

Rene Neff

16:41 10 Jul 22

Megan Plott

19:20 06 Jul 22

Quick to schedule. On time and professional.

Kevin Cope

22:12 03 Jul 22

Linda Kelly

01:30 02 Jul 22

Delana Elmore

19:59 30 Jun 22

Awesome company and very happy with their service! Mason took care of our wasp infestation and several other pests that we have battled in the past. We have not had any more problems since we started our service contract with Bug Man Exterminating!

Alex Porter

14:38 27 Jun 22

Very pleased with the whole process so far.

Linda O'Sullivan

11:06 26 Jun 22

Kathy Mcnabb

14:41 20 Jun 22

We just started services with this company and it has been awesome. As a small business owner I chose this company because they give back to the community. From the first call until today they have taken take of me and my family. Highly recommend!!

Rikki Ann McConnell

10:40 16 Jun 22

Matt Harrison

15:17 14 Jun 22

Ken Rouse

18:06 13 Jun 22

The visit covered inside and outside. The service person was great, on time and very professional. We have been very well pleased with the service we have received from Budman and would recommend them to others.

Kim Chiapetto

14:29 13 Jun 22

Ryan Turner

16:10 05 Jun 22

Outstanding service, punctual and thorough extermination. Service provider was excellent. Very professional and informative. Highly recommend them.

Nancy K

18:06 02 Jun 22

June Patterson

15:49 02 Jun 22

Megan “Sweetpxe” Huffman

09:09 01 Jun 22

David Dobyns

11:01 30 May 22

5/2022 update: Had another great service call by BugMan. Mason is our new representative and he showed the same level of courtesy and knowledge that Steve did. He is above and beyond friendly and answered all of my questions quickly. Thankful for service providers that respond and show up when stated!Steve just left our house and I wanted to take a minute to say that he is not only friendly and courtesy but so very knowledgeable. This is the second time he has been out to spray for carpenter bees. He is mindful of our home, our windows and the birds nests around. We definitely would recommend calling Bug man for your insect issues (or BEFORE they start). Amanda in the Christiansburg office is so awesome to talk to as well. Many thanks to Bug man!!

Heather Vaughan

15:19 29 May 22

Wine Cationette

02:24 28 May 22

Very happy with the service. Quick and effective. Friendly to work with.

Meredith Carty

12:28 25 May 22

I just had Bug Man treat our new 3 car garage, and to apply new treatment for our existing house. The reason I chose Bug Man was that of several companies I contacted regarding the new garage treatment, Bug Man was the only one who had their expert technician talk to me about available treatments and to make recommendations. Steve Daugherty is very knowledgeable and is very easy to work with. We are very pleased with the service and timely response.

Robert Swank

22:34 24 May 22

Steve White

17:03 24 May 22

They told me the termites be gone in 3 days I received a letter stating they might come back a few more times. I paid a lot of money thinking my problems were solve but I guess I have to wait and see.

William Wade

17:44 23 May 22

Brendan Roy

17:32 14 May 22

Great service! Friendly, knowledgeable, and effective!

Eric Thomas

17:10 26 Apr 22

Jeff was very friendly, thorough and prompt. We experienced great communication with him and the office staff. We will definitely use them again.

Anne Backer

21:25 22 Apr 22

William Reichner

02:13 20 Apr 22

Carpenter Bees, Stink Bugs, Lady Bugs

Raymond P.

03:51 17 Apr 22

Wanda Ferrufino

00:25 16 Apr 22

Randle Holloway

17:10 14 Apr 22

Brandon was very professional and very polite. Appreciate him being prompt! Thank you Bug Man

Vicki Hodges

19:42 11 Apr 22

Ken Willis

14:45 11 Apr 22

sue johns

01:22 09 Apr 22

momtojs

16:44 29 Mar 22

Jim Casey

00:48 29 Mar 22

Wesley Whitlow

16:03 28 Mar 22

Kimberly Blankenship

18:19 23 Mar 22

Lee Jones

20:31 22 Mar 22

mary sutphin

18:18 22 Mar 22

Richard Harrell

16:41 22 Mar 22

Going on our third year, another quarterly visit from our regular tech Michael. Couldn't be more happy with our service and his work, and will continue to use Bugman for preventative measures as long as we remain at this address.

D Osbourne

03:44 19 Mar 22

Cory is always on time, professional and knowledgeable. The services he provides ensure me I will not have any unexpected spider encounters or any other creepy crawlers catching me off guard.

WENDY cummings

04:11 17 Mar 22

Terry Keister

18:35 15 Mar 22

So helpful and straightforward

Anna Mill

00:29 01 Mar 22

Luke came in was finished in 30 minutes and i am flea free!! for a very low price!

Veronica Martinez

13:37 23 Feb 22

Karen Chaffin

16:22 22 Feb 22

The bugs are still here for$225 I thought more would have been gone

Sandra Sutphin

17:19 20 Feb 22

I have been a customer with Bugman for 20 years and have found their service to be very good, They come at the time of the appointment or text if they will be late and do a thorough job. Currently I insist that the technician be vaccinated in order to enter my house and they have complied with my request.

Wendy Gallo

02:02 17 Feb 22

Great and fast service!

Sarah Nirewicz

22:30 16 Feb 22

Friendly and professional

Gary brown

15:06 15 Feb 22

We got exactly what we were supposed to. Very nice job in our crawlspace. Very satisfied!

Randy DILLON

22:45 08 Feb 22

Raelene Schiller

20:54 08 Feb 22

Always on time, knowledgeable, courteous and respectful. Always good communications and keep one abreast of any delays due to weather etc.

Larry Halliday

17:44 04 Feb 22

Bug Man is always prompt, professional and effective. Their services are up to and beyond my expectations.

judith white

18:54 20 Jan 22

We had Bugman get rid of mice in 2/21. Hadn’t seen any until last week. They sent someone the same day. He added more protection and we haven’t seen any more. I’m hoping the outdoor “traps” will keep the mice outdoors. Thanks for answering the call so quickly.

Sandra Pinnell

16:01 20 Jan 22

Robin Hypes

18:37 11 Jan 22

Diana Cobbs

14:51 07 Jan 22

Bug Man treated a new structure to prevent termites, carpenter ants etc.

William Kennedy

02:09 29 Dec 21

Joseph Pitt

14:18 22 Dec 21

General pest control on quarterly basis

Kathy Carlton

23:31 14 Dec 21

It took 5 minutes. He went into the basement and that's the last I saw of him. In his report he described my attic level as unsafe when in fact it is carpeted and panelled and serves as my guest room. I have not had time to check for other inaccuracies but I'm sure they're there

margot petersen

20:27 09 Dec 21

Kathryn Barber

20:01 09 Dec 21

Pleased with routine quarterly residential pest control services provided by Bugman Exterminating Services.

Jim Huff

15:59 09 Dec 21

Dan Coy

15:47 08 Dec 21

Good response time, took care of my projects in a timely manner and for a good price. Can't ask for much more than that. Would use again.

shane ferguson

18:45 29 Nov 21

Bugman treats my house quarterly to prevent bugs from coming in. I love the fact that even my basement stays bug free!!

Becky Cundiff

00:16 25 Nov 21

icaiel

14:46 20 Nov 21

Julie Wilson

17:02 12 Nov 21

As marked previously, very professional

Brian Roberts

04:34 12 Nov 21

I had a large in-ground yellow jacket nest that I felt required professional attention. My Bugman technician arrived on time and they did excellent work. The technician willing answered all my question and they were very pleasant. My experience with Bugman was very good and I recommend them for your pest eradication needs.

Ray Gaut

00:06 11 Nov 21

Mason provided a thorough inspection and treatment of rental property that we own. Nicely done and great communiction.

Robin McCoy

16:28 09 Nov 21

Chris performed the regular maintenance spraying for ants and other bugs. Good job! Thanks!

david dickerson

14:55 09 Nov 21

Hot Wheels Rob SN95 Mustangs

22:55 07 Nov 21

rebecca blanchett

20:30 02 Nov 21

Came out immediately for emergency treatment. Did not hold my renters delinquent account against me.

Kathryn Naff

09:09 30 Oct 21

I have been dealing with Bug Man Exterminating for over 20 years. They are always prompt, professional and get the job done right the first time. Always a pleasure to deal with everyone from the inside associates to the technicians.

joy schul

23:06 24 Oct 21

Cynthia Livesay

20:56 20 Oct 21

I highly recommend Bug Man Exterminating! We recently had a millipede/spider issue and they 100% took care of it. I worked with Bobbie initially, and she was wonderful in getting my inspection on the books quickly, even with a full schedule. Michael did our inspection, answered all of our questions, and took care of the issue the day he came out. Everyone is great! We will 100% continue using Bug Man Exterminating quarterly.

Jenna Phillips

16:04 20 Oct 21

Great job from everyone.

Michael Evans

17:44 16 Oct 21

For the first time ever, I started to see evidence of mice! Freaked me out, so I was glad they could respond quickly. Very thorough and no more evidence of a problem.

Jennifer Green

13:46 14 Oct 21

Katie Keffer

19:15 08 Oct 21

Glae Kan

00:08 07 Oct 21

Michelle Rucker

21:45 06 Oct 21

Very professional and a job well done. Came quickly after I contacted them.

Carole Mcculloch

21:31 05 Oct 21

I like the people that I have come in contact with very personable ( Rhonda and Zach* Angie? I think is her name the invasion of the demon pests is beginning to slow down just a little bit slower than I thought but Zach and Rhonda said it was a process something i didn't know I'm very glad i have Bug Man as our service provider 💯

Jeff Mcgrath

20:51 05 Oct 21

As always a prompt effective service by Bug Man. Wasps were gone one day after the service call. This is the only service we will use and highly recommend it to others. Very professional from the office to the actual service.

Ken T

21:32 04 Oct 21

Really great service. We had a problem with mice in the house and BugMan Exterminators came out quickly and assessed the situation. They devised a plan that was pet friendly and in a few weeks we had no more mice! Friendly service, very reliable, came in the time window provided. We are very pleased!

Melanie Porterfield

19:59 04 Oct 21

Monica Lafavor

19:36 04 Oct 21

Carlos Torres

15:49 04 Oct 21

Trevor Saas

14:22 01 Oct 21

I was very impressed with our service representative. He was on time and very professional. He also gave us more information on preventive maintenance and other services provided by the company. I will recommend to all my friends and family! Thank you!

Gacha_Maddie

21:02 29 Sep 21

Elizabeth McCormick

16:42 29 Sep 21

It seems they are really willing to help

COURTNEY tracey

15:16 29 Sep 21

Kim Chiapetto

14:39 29 Sep 21

Excellent service and promptness beyond expectations.

Bill Sizemore

21:35 28 Sep 21

Technician was professional, courteous and informative. Did not pressure us into any service or contracts. Gave us the information and allowed us to decide on our level of service. Office staff very friendly and helpful before and after our service.

Danny Jones

14:04 25 Sep 21

Fast response time and great service!

Isaiah Rickman

19:26 22 Sep 21

Stephanie Murphey

23:33 21 Sep 21

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