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Bug Man Exterminating
Roanoke Valley
1918 Orange Ave NE
Roanoke, VA 24012
540.345.2200

Hours
Monday-Friday: 8am – 5pm
Saturday: 9am – 2pm

Bug Man Exterminating
New River Valley
945 Radford St
Christiansburg, VA 24073
540.381.8581

Hours
Monday – Friday: 8am – 5pm

Schedule your service today!

Please fill out the form below for an inspection and estimate. In most instances, appointments can be arranged for the same day and even provide treatment same day.

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Bug Man Exterminating

4.8

Based on 282 reviews

See all reviews Write a review

Capen Semones

01:44 18 Sep 21

Cindy Pickeral

23:40 15 Sep 21

Shawn Chappell

00:34 15 Sep 21

Pleased with routine quarterly residential pest control services provided by Bugman Exterminating Services.

Jim Huff

22:42 14 Sep 21

We continue to be very happy with the service provided by Bug Man. Mason, our technician is always polite and professional. Thanks!

Cheryl Daniel

13:58 14 Sep 21

Bug Man treated a new structure to prevent termites, carpenter ants etc.

William Kennedy

15:10 13 Sep 21

Mike Price

13:41 13 Sep 21

Excellent service. Very reliable.

Debbie Tollin

19:11 08 Sep 21

Quarterly maintenance service - always professional, courteous and do a great job. I highly recommend!

Ellen Sawyers

00:28 08 Sep 21

Preventative service. I was impressed with the technician- he was punctual, friendly, efficient, and knowledgeable. I appreciate the kid and pet-friendly guaranteed pesticides. Will be using them regularly.

Maria Buller

18:47 07 Sep 21

Brad B

18:53 06 Sep 21

I still have ants.

Nancy Hewitt

03:59 04 Sep 21

Masson is a friendly, professional and very helpful young man. It is a pleasure working with him to control our bug problems, which, thankfully are few since we started using Bug Man Exterminating.

Mette Richards

23:37 31 Aug 21

I used Bug man on a pretreatment on new construction, they were fast and professional. I will recommend and use in the Future

Brendan Roy

13:29 31 Aug 21

June Patterson

18:46 27 Aug 21

I like the people that I have come in contact with very personable ( Rhonda and Zach* Angie? I think is her name the invasion of the demon pests is beginning to slow down just a little bit slower than I thought but Zach and Rhonda said it was a process something i didn't know I'm very glad i have Bug Man as our service provider 💯

Jeff Mcgrath

17:30 27 Aug 21

I had used Bug Man many years ago and had been meaning to contact them to come back due to having a continued ant issue this year. My procrastination was squashed when I opened my door to leave one morning and a very large medium sized spider was sitting in it's web in the doorway. I called on the way to work and they were there the next day. I was unable to be at home but they came and sprayed around the house for me and left me some ant traps for the inside which I have not needed. The exterminator was polite and professional and understood that the spider had to go. :) In all seriousness they are great to work with and I appreciated that I did not have to wait a week or longer for them to be able to get to me. That was certainly a plus but I would have understood if it had. Give them a call!!

Rebecca

16:55 27 Aug 21

Cyndi Todd

03:53 21 Aug 21

It seems they are really willing to help

COURTNEY tracey

16:38 20 Aug 21

It has been a couple weeks and I may have seen one ant since the initial spray. I was impressed with how much exterior spray was used. My ant and spider issues have been fixed for now. I look forward to the next quarterly application to help with the fall stink bugs.

Daniel Huft

16:37 19 Aug 21

Jodi Root

19:05 18 Aug 21

Kim Reed

15:44 16 Aug 21

Bug Man has did a really good job for us for what we needed. Our Ants are mostly gone after just a week or so and we had plenty of Carpenter Ants in the house. We will use Bug Man for all our needs now since they have did a great job from day 1. If you want a good job done with pests I highly recommend Bug Man Exterminating for all your needs and you will be happy about it. Thanks for what you have did Bug Man and we appreciate it.

David Epperly

21:46 13 Aug 21

Danny Smith

11:35 13 Aug 21

Great service. Mark and James were friendly and listened to the issues and recommend service. And you could talk and joke with them.

Roger Duffield

15:37 12 Aug 21

They was great I see ain't been a month yet and I have seen a big difference and a lot in my progress I just want to thank the gentleman that came out he was great

Lisa Baldwin

14:06 11 Aug 21

Chris performed the regular maintenance spraying for ants and other bugs. Good job! Thanks!

david dickerson

19:11 10 Aug 21

Awesome company. Highly recommended!

Jeremy Litwiller

11:53 10 Aug 21

We had our third and final visit from our Bugman tech Michael last week. If we ever have a need for an exterminator in this area, Bugman will be our first and probably only call. Our experience with Bugman has been fantastic. We had a very nasty case of roaches that were infesting the interior of a house we had just rented. 3 visits got rid of them completely. I would have guessed it would have taken twice that many, due to the level of infestation. Michael was unerringly polite and professional, keeping us informed of the status and recommended next steps. He is a gem of an employee and if ever the need we will request him specifically. Thank you for knocking out our roach problem!

D Osbourne

17:20 06 Aug 21

Dennis Higgins

23:03 05 Aug 21

More than satisfied. Zach was very professional and explained everything in detail to my husband and I. So glad Bug Man was the first exterminator I called!

Audrey Wyrick

19:47 05 Aug 21

Excellent customer service. Professional at all times!!

JC Freed

16:15 05 Aug 21

Great service and staff. I've been a customer for 10 years and never had a complaint.

Clayland Waite

13:43 05 Aug 21

Very good service so far. I am on an annual contract. Very pleased with results so far.

Leonard Grubb

18:27 02 Aug 21

Billy

10:07 02 Aug 21

Michael my tech was fantastic he did outstanding job. I enjoyed talking with him and the excellent service that he provided. He was on time and very nice person.

Lolita Dawson

04:25 02 Aug 21

Jessica Gardner

16:49 29 Jul 21

Very professional

Mary Moore

13:09 25 Jul 21

Very nice, appeared knowledgeable, thorough and efficientUpdate:Bug Man was here a month ago and I am having the best bug free summer ever. Wish I had used them years ago.

Jane Mehalso

10:41 24 Jul 21

Two yellow jacket nests but that was o a choice. Prompt and fast service. A little pricey but it was a very needed service. I will definitely use again.

Peggy Longenecker

00:58 22 Jul 21

Dreama Poore

22:18 21 Jul 21

I have been dealing with Bug Man Exterminating for over 20 years. They are always prompt, professional and get the job done right the first time. Always a pleasure to deal with everyone from the inside associates to the technicians.

joy schul

19:46 18 Jul 21

Bub Man's service has been excellent. We had invasions of ants in the house, and within a week or so of treatment they were all gone. In the couple of years we've now had their quarterly service, we have seen no more than one ant in the house, maybe five or six times--probably carried in on our shoes from the yard. Mason Jennelle is the local agent, and he is knowledgeable, careful, thorough, and friendly. He came at once when I called about a nest of yellow jackets, and we have not seen them since, ether. The chemicals are mainly essential oils and non-toxic for humans, and he makes a special effort not to spray anything on blooming flowers that might affect bees. I highly recommend this service.

Cheryl W Ruggiero

17:32 16 Jul 21

These are good people they’re fair and they took care of me fast. Don’t hesitate they are worth it

Proudly Sig

00:29 14 Jul 21

Arrived same day and sprayed

Rodger Carroll

14:56 12 Jul 21

Prompt, Professional, and Friendly service. 100% Satisfied with all aspects of the experience! Fully recommend!

Eric Thomas

20:36 11 Jul 21

I was very pleased with my interaction with Bug Man Exterminating all the way around. Their office staff was efficient and easy to talk to as well as knowledgeable and helpful. The technician that came to my house was very courteous and professional. They also did a great job of following up to make sure I was happy and had the necessary paperwork I needed, but didn't blow my phone up in the process which was awesome! I will definitely use them again next spring when the ants come back as they do every year.

Chris Rose

16:45 11 Jul 21

Friendly staff. Arrived as stated. Came quickly - termites were found and needed to be taken care of before completing work.

Anna DeVito

16:25 08 Jul 21

Matt Clark

12:10 08 Jul 21

From start to finish they were friendly, respectful, and professional! They explained every step of the process and made sure I understood all of my options!

Kristina Hollowell

16:35 07 Jul 21

Technician was on time, courteous and came back when he said he would to complete service. (As he wanted to wait until it was not raining to be sure the exterior of our home was properly treated.)Also office staff was VERY kind and attentive in setting our service appointment. It is nice to be treated well as a customer these days!

Stacy Hairfield

12:54 07 Jul 21

Our Technician Chris was very personable, knowledgeable and pleasant to work with. He fully explained everything he was about to do.

Patrick Matthews

18:08 06 Jul 21

Peggy Wright

13:05 06 Jul 21

Egan Green

19:24 05 Jul 21

Came on time and was professional. No complaints here and would use them again!

Janice Brown

23:24 01 Jul 21

Robin Lambert

19:22 29 Jun 21

This visit only covered the outside of our residence. In the fall they will again do inside of the home to help with spiders.

Kim Chiapetto

13:52 28 Jun 21

Dennis Mullins

04:00 26 Jun 21

Douglas Eames

23:52 25 Jun 21

Cynthia Tourville

17:18 25 Jun 21

Reliable, trustworthy and professional!

Joni Gula

11:01 25 Jun 21

I am amazed at how effective the treatment for the carpenter bees and mosquitoes has been. Worth every penny!!

T Guilliams

20:19 24 Jun 21

After researching encapsulation and receiving quotes, then once I spoke with several referrals, I choose Crawlspace Cares and I am so glad I did! The professionalism from Brandon to the awesome installation crew were top notch!Chris, crew chief, embodied exceptional customer service from every interaction, question or any follow up concerns.Trust is a valuable and priceless commodity!I more than highly recommend them because everything that said would be completed actually was and with a smile and thank you in addition to the top QUALITY job!Chris thank you and your crew for all you did for me! I wish y’all the BEST and keep up the great job! You DO make a difference!Sincerely, Karen White

Elly White

16:38 24 Jun 21

From making the initial appointment to the termite inspection to the actual treatment, everyone I came in contact with from The Bug Man Exterminating Company was professional and personable. I believe them to be trustworthy and am completely confident in the services provided.

Kimberley Braswell

16:26 24 Jun 21

The exterminators were supper nice and very good at getting back to you.

Katie Hylton

15:07 24 Jun 21

Michael Roberts

14:55 24 Jun 21

Joseph Pitt

14:10 24 Jun 21

They took the time to explain all the plans they offer to keep bugs away from and out of the house. The house also previously had termites before I bought it and they went through to make sure there were no more issues there. The yearly home package was reasonable so I couldn't pass it up. Add to that the fact when I asked my work and several other people who to go to everyone told me Bug Man. I never got a recommendation for anywhere else.

Shannon Allie

12:59 24 Jun 21

Leslie Cotsamire

21:06 22 Jun 21

Robert & Barb Kennedy

18:12 22 Jun 21

I rarely ever write reviews, but this company is amazing! All the techs that have been out have been super professional. The ladies in the office are always so welcoming and kind. They are always on time and anytime I have questions, they are very quick to answer the phone. Recommended to everyone I know!

Rachael Cundiff

12:26 15 Jun 21

Technician was professional, courteous and informative. Did not pressure us into any service or contracts. Gave us the information and allowed us to decide on our level of service. Office staff very friendly and helpful before and after our service.

Danny Jones

14:01 14 Jun 21

They were very informative, and shared hard copies of information to back up their statements. We were pleased with their attention to detail, and feel more comfortable now that we have had our house treated for termites after seeing several small trails.

Johnlin linman

15:09 13 Jun 21

Caren Saunders

13:16 13 Jun 21

Kathy Roberts

16:28 11 Jun 21

It's so good

Angela Woodford

15:49 11 Jun 21

JEFF HARTBERGER

20:26 07 Jun 21

Brad was professional and was able to identify my fears about termites versus carpenter bees. Very happy with the service and will be using on a quarterly basis!

Alice Ferguson

20:05 07 Jun 21

Patti Turner

03:11 05 Jun 21

Mike Womack

23:38 03 Jun 21

MaryScott Tuck

16:04 03 Jun 21

I googled for 5 top Roanoke exterminators and simply took a chance with the "Bug Man".When you are starting blind trying to find good service people, it is particularly rewarding when that guess turns into a good experience. I knew that I was going to need whole house termite protection (you had better be prepared when you buy a house "as is"...), but happy that the Bug Man's price for termite treatment was in the ballpark of what I expected, and even a few bucks lower than their competitors pricing for the same service.I will also admit (even though I choose to live in a wooded, rural area) that I HATE bugs in the house, especially STINKBUGS, which are not very bright as I could care less what they smell like -- there is NO hesitation on my part to send these annoying g creatures to an early bug grave.When the Bug Man said that their quarterly pest control treatment would whittle down the legions of stinkbugs that show up in my home on a daily basis -- well, I have to admit: the guy had me at Stinkbug!All of this just took place last week, so it is really too soon to know how effective this company's approach to pest control will turn out to be. I can, however, report that beginning with the young woman who took my call and found an appointment for me the next day, to the young man who came out and inspected the wood in the cellar, the Bug Man believes that customers deserve outstanding service from its employees.The Real advantage of their pest control is that you can call them to come back out as many times as necessary if you continue to see bugs making their way into your food or bathtub, at no additional cost to the customer. THAT is a definite bonus !I will check back in after the first quarter. I will say that the stinkbugs I have found since the first treatment have, mostly been deceased!

Following FiveStar (Joy)

19:17 30 May 21

I moved into a 40 year old home that had been rented for two decades. Two decades of neglect. It had been vacant for a year. After the home was sprayed, the cockroaches started dying, the bell hornets died & other various insects died. No more ants, fewer spiders & peace of mind were the result of my very first service!

Joyce Hamilton

18:57 28 May 21

Ant were all over columns and they came out and killed them ALL good work we use them in both our homes HONEST too thats the most important

jeff spar

15:26 27 May 21

Faith Barrette

20:56 25 May 21

Marie

15:25 22 May 21

He was awesome called day before he came to Plantation townhomes and let me know what time he was coming the next day. He was very polite He sprayed on all three floors and I paid him the cash fee that y'all do for our townhouses and he gave me a receipt. This is about the 6th or 7th year I think we've used y'all maybe longer.

Amalie Ragland

18:34 21 May 21

Second time user of this company. Both times the folks were friendly, open, professional and timely. The services only required my elderly mother to be out of the house an hour or so which is incredibly helpful as she is for the most part in a wheelchair. Everyone I had contact with from the office personnel who made the appointment, to the inspection man that came out the next day and the man (James) who came out and did the actual work. All of this taken care of within a week from the initial call. Hoping to not need them again, but so know who to call if I do need an exterminator.

PJ Fringer

22:41 19 May 21

I found the Bug Man representative to be very knowledgeable and professional with an easy communication style.

Wendy Goodwin

13:49 16 May 21

Very pleased with service.....had a problem with our well after he left, the water became cloudy and clay residue. Inquired with a well company and they said it was probably from the termite process.....without water for days still not completely clear!

Shirley Mitchell

02:26 15 May 21

Lisa Kelly

00:32 15 May 21

Shaun Chuyka

21:31 13 May 21

Whitney Coleman

16:45 13 May 21

Jeff was very friendly, thorough and prompt. We experienced great communication with him and the office staff. We will definitely use them again.

Anne Backer

03:16 13 May 21

kris cyr

04:27 07 May 21

Teresa Hall

19:53 03 May 21

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