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Bug Man Exterminating
Roanoke Valley
1918 Orange Ave NE
Roanoke, VA 24012
540.345.2200

Hours
Monday-Friday: 8am – 5pm
Saturday: 9am – 2pm

Bug Man Exterminating
New River Valley
945 Radford St
Christiansburg, VA 24073
540.381.8581

Hours
Monday – Friday: 8am – 5pm

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Please fill out the form below for an inspection and estimate. In most instances, appointments can be arranged for the same day and even provide treatment same day.

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Bug Man Exterminating

4.8

Based on 247 reviews

See all reviews Write a review

Two yellow jacket nests but that was o a choice. Prompt and fast service. A little pricey but it was a very needed service. I will definitely use again.

Peggy Longenecker

00:58 22 Jul 21

Dreama Poore

22:18 21 Jul 21

I have been dealing with Bug Man Exterminating for over 20 years. They are always prompt, professional and get the job done right the first time. Always a pleasure to deal with everyone from the inside associates to the technicians.

joy schul

19:46 18 Jul 21

Bub Man's service has been excellent. We had invasions of ants in the house, and within a week or so of treatment they were all gone. In the couple of years we've now had their quarterly service, we have seen no more than one ant in the house, maybe five or six times--probably carried in on our shoes from the yard. Mason Jennelle is the local agent, and he is knowledgeable, careful, thorough, and friendly. He came at once when I called about a nest of yellow jackets, and we have not seen them since, ether. The chemicals are mainly essential oils and non-toxic for humans, and he makes a special effort not to spray anything on blooming flowers that might affect bees. I highly recommend this service.

Cheryl W Ruggiero

17:32 16 Jul 21

These are good people they’re fair and they took care of me fast. Don’t hesitate they are worth it

Proudly Sig

00:29 14 Jul 21

Arrived same day and sprayed

Rodger Carroll

14:56 12 Jul 21

Prompt, Professional, and Friendly service. 100% Satisfied with all aspects of the experience! Fully recommend!

Eric Thomas

20:36 11 Jul 21

I was very pleased with my interaction with Bug Man Exterminating all the way around. Their office staff was efficient and easy to talk to as well as knowledgeable and helpful. The technician that came to my house was very courteous and professional. They also did a great job of following up to make sure I was happy and had the necessary paperwork I needed, but didn't blow my phone up in the process which was awesome! I will definitely use them again next spring when the ants come back as they do every year.

Chris Rose

16:45 11 Jul 21

Friendly staff. Arrived as stated. Came quickly - termites were found and needed to be taken care of before completing work.

Anna DeVito

16:25 08 Jul 21

Matt Clark

12:10 08 Jul 21

From start to finish they were friendly, respectful, and professional! They explained every step of the process and made sure I understood all of my options!

Kristina Hollowell

16:35 07 Jul 21

Technician was on time, courteous and came back when he said he would to complete service. (As he wanted to wait until it was not raining to be sure the exterior of our home was properly treated.)Also office staff was VERY kind and attentive in setting our service appointment. It is nice to be treated well as a customer these days!

Stacy Hairfield

12:54 07 Jul 21

Our Technician Chris was very personable, knowledgeable and pleasant to work with. He fully explained everything he was about to do.

Patrick Matthews

18:08 06 Jul 21

Peggy Wright

13:05 06 Jul 21

Egan Green

19:24 05 Jul 21

Came on time and was professional. No complaints here and would use them again!

Janice Brown

23:24 01 Jul 21

Robin Lambert

19:22 29 Jun 21

This visit only covered the outside of our residence. In the fall they will again do inside of the home to help with spiders.

Kim Chiapetto

13:52 28 Jun 21

Dennis Mullins

04:00 26 Jun 21

Douglas Eames

23:52 25 Jun 21

Cynthia Tourville

17:18 25 Jun 21

Reliable, trustworthy and professional!

Joni Gula

11:01 25 Jun 21

I am amazed at how effective the treatment for the carpenter bees and mosquitoes has been. Worth every penny!!

T Guilliams

20:19 24 Jun 21

After researching encapsulation and receiving quotes, then once I spoke with several referrals, I choose Crawlspace Cares and I am so glad I did! The professionalism from Brandon to the awesome installation crew were top notch!Chris, crew chief, embodied exceptional customer service from every interaction, question or any follow up concerns.Trust is a valuable and priceless commodity!I more than highly recommend them because everything that said would be completed actually was and with a smile and thank you in addition to the top QUALITY job!Chris thank you and your crew for all you did for me! I wish y’all the BEST and keep up the great job! You DO make a difference!Sincerely, Karen White

Elly White

16:38 24 Jun 21

From making the initial appointment to the termite inspection to the actual treatment, everyone I came in contact with from The Bug Man Exterminating Company was professional and personable. I believe them to be trustworthy and am completely confident in the services provided.

Kimberley Braswell

16:26 24 Jun 21

The exterminators were supper nice and very good at getting back to you.

Katie Hylton

15:07 24 Jun 21

Michael Roberts

14:55 24 Jun 21

Joseph Pitt

14:10 24 Jun 21

They took the time to explain all the plans they offer to keep bugs away from and out of the house. The house also previously had termites before I bought it and they went through to make sure there were no more issues there. The yearly home package was reasonable so I couldn't pass it up. Add to that the fact when I asked my work and several other people who to go to everyone told me Bug Man. I never got a recommendation for anywhere else.

Shannon Allie

12:59 24 Jun 21

Pleased with routine quarterly residential pest control services provided by Bugman Exterminating Services.

Jim Huff

22:22 23 Jun 21

Leslie Cotsamire

21:06 22 Jun 21

Robert & Barb Kennedy

18:12 22 Jun 21

I rarely ever write reviews, but this company is amazing! All the techs that have been out have been super professional. The ladies in the office are always so welcoming and kind. They are always on time and anytime I have questions, they are very quick to answer the phone. Recommended to everyone I know!

Rachael Cundiff

12:26 15 Jun 21

Technician was professional, courteous and informative. Did not pressure us into any service or contracts. Gave us the information and allowed us to decide on our level of service. Office staff very friendly and helpful before and after our service.

Danny Jones

14:01 14 Jun 21

They were very informative, and shared hard copies of information to back up their statements. We were pleased with their attention to detail, and feel more comfortable now that we have had our house treated for termites after seeing several small trails.

Johnlin linman

15:09 13 Jun 21

Caren Saunders

13:16 13 Jun 21

Kathy Roberts

16:28 11 Jun 21

It's so good

Angela Woodford

15:49 11 Jun 21

JEFF HARTBERGER

20:26 07 Jun 21

Brad was professional and was able to identify my fears about termites versus carpenter bees. Very happy with the service and will be using on a quarterly basis!

Alice Ferguson

20:05 07 Jun 21

Mike Womack

23:38 03 Jun 21

MaryScott Tuck

16:04 03 Jun 21

I googled for 5 top Roanoke exterminators and simply took a chance with the "Bug Man".When you are starting blind trying to find good service people, it is particularly rewarding when that guess turns into a good experience. I knew that I was going to need whole house termite protection (you had better be prepared when you buy a house "as is"...), but happy that the Bug Man's price for termite treatment was in the ballpark of what I expected, and even a few bucks lower than their competitors pricing for the same service.I will also admit (even though I choose to live in a wooded, rural area) that I HATE bugs in the house, especially STINKBUGS, which are not very bright as I could care less what they smell like -- there is NO hesitation on my part to send these annoying g creatures to an early bug grave.When the Bug Man said that their quarterly pest control treatment would whittle down the legions of stinkbugs that show up in my home on a daily basis -- well, I have to admit: the guy had me at Stinkbug!All of this just took place last week, so it is really too soon to know how effective this company's approach to pest control will turn out to be. I can, however, report that beginning with the young woman who took my call and found an appointment for me the next day, to the young man who came out and inspected the wood in the cellar, the Bug Man believes that customers deserve outstanding service from its employees.The Real advantage of their pest control is that you can call them to come back out as many times as necessary if you continue to see bugs making their way into your food or bathtub, at no additional cost to the customer. THAT is a definite bonus !I will check back in after the first quarter. I will say that the stinkbugs I have found since the first treatment have, mostly been deceased!

Following FiveStar (Joy)

19:17 30 May 21

I moved into a 40 year old home that had been rented for two decades. Two decades of neglect. It had been vacant for a year. After the home was sprayed, the cockroaches started dying, the bell hornets died & other various insects died. No more ants, fewer spiders & peace of mind were the result of my very first service!

Joyce Hamilton

18:57 28 May 21

Ant were all over columns and they came out and killed them ALL good work we use them in both our homes HONEST too thats the most important

jeff spar

15:26 27 May 21

david dickerson

01:18 27 May 21

Very nice, appeared knowledgeable, thorough and efficientUpdate:Bug Man was here a month ago and I am having the best bug free summer ever. Wish I had used them years ago.

Jane Mehalso

12:21 26 May 21

Faith Barrette

20:56 25 May 21

Marie

15:25 22 May 21

He was awesome called day before he came to Plantation townhomes and let me know what time he was coming the next day. He was very polite He sprayed on all three floors and I paid him the cash fee that y'all do for our townhouses and he gave me a receipt. This is about the 6th or 7th year I think we've used y'all maybe longer.

Amalie Ragland

18:34 21 May 21

Second time user of this company. Both times the folks were friendly, open, professional and timely. The services only required my elderly mother to be out of the house an hour or so which is incredibly helpful as she is for the most part in a wheelchair. Everyone I had contact with from the office personnel who made the appointment, to the inspection man that came out the next day and the man (James) who came out and did the actual work. All of this taken care of within a week from the initial call. Hoping to not need them again, but so know who to call if I do need an exterminator.

PJ Fringer

22:41 19 May 21

I found the Bug Man representative to be very knowledgeable and professional with an easy communication style.

Wendy Goodwin

13:49 16 May 21

Very pleased with service.....had a problem with our well after he left, the water became cloudy and clay residue. Inquired with a well company and they said it was probably from the termite process.....without water for days still not completely clear!

Shirley Mitchell

02:26 15 May 21

Lisa Kelly

00:32 15 May 21

Shaun Chuyka

21:31 13 May 21

Whitney Coleman

16:45 13 May 21

Jeff was very friendly, thorough and prompt. We experienced great communication with him and the office staff. We will definitely use them again.

Anne Backer

03:16 13 May 21

We had our third and final visit from our Bugman tech Michael last week. If we ever have a need for an exterminator in this area, Bugman will be our first and probably only call. Our experience with Bugman has been fantastic. We had a very nasty case of roaches that were infesting the interior of a house we had just rented. 3 visits got rid of them completely. I would have guessed it would have taken twice that many, due to the level of infestation. Michael was unerringly polite and professional, keeping us informed of the status and recommended next steps. He is a gem of an employee and if ever the need we will request him specifically. Thank you for knocking out our roach problem!

D Osbourne

15:33 11 May 21

kris cyr

04:27 07 May 21

Teresa Hall

19:53 03 May 21

David Henderson

21:14 28 Apr 21

Used them for the company work for - they were quick and did a great job.

Jeremy Miller

20:03 28 Apr 21

In my job as a realtor, I use Bug Man for all of my inspections. I also use them personally at my own home. They are the best.

Nicole Foley

17:37 28 Apr 21

Rachael Turner

20:00 23 Apr 21

Hillary Minnix

18:22 23 Apr 21

Highly recommend this company for crawl space encapsulation. Very professional, respectful, quiet, clean and hard working team!

Joshua Dowden

15:33 23 Apr 21

Everyone at Bug Man, including the office staff, was extremely helpful, courteous, and most informative. I feel confident that their treatment will eradicate the termite presence that I have found. Their reasonably priced annual warranty will guarantee that they will check and take care of any future issue that may occur. I highly recommend to them and the Termidor HP treatment they used.

Darlene Ratliff

14:31 21 Apr 21

I thought little black ants were going to make me crazy, but thanks to Zach all is calm and ant free.

trish vestal

18:58 20 Apr 21

Edith Baldwin

21:39 19 Apr 21

We did both a Termite Preventative Treatment and a general pest preventative treatment with this company and they were fantastic. Very communicative, fair prices, high quality product (safe for kids and pets). The technicians were friendly and knowledgeable but not "salesman-y". We're happy and plan to continue quarterly service for the general pests and annual "boosters" with the termite treatment.

Meredith Dayna

20:57 19 Apr 21

Vickie Meador

14:24 19 Apr 21

Very professional

Mary Moore

00:00 18 Apr 21

I have been using Bug Man Exterminating for many years and I have never had a problem. I get my quarterly pest control services right on time and I am always contacted prior to the service so I know when they are coming. I usually get the service inside and out. If I ever find a bug inside you can bet it’s a dead one. This company is excellent! I had another one prior to this one and there was absolutely no comparison. BUG MAN IS GREAT!

Terri Moss

17:54 16 Apr 21

More than satisfied. Zach was very professional and explained everything in detail to my husband and I. So glad Bug Man was the first exterminator I called!

Audrey Wyrick

16:19 16 Apr 21

Bugman came out quickly and effectively treated our active termite problem for a very competitive price. We use their yearly program to make sure that we don't have any further problems and couldn't be happier. Highly recommend them for any bug problem you're having.

Johnna Russo

10:26 15 Apr 21

Phillip and Teresa Boyd

19:55 14 Apr 21

I used Bug Man for termite extermination and crawl space vapor barrier installation. Matt Lampkin did the termite treatment. I was not home when they did the treatment. You never knew he and his crew was ever here. They left no mess at all. Chris Carter and his crew were fantastic. Those guys were very professional and polite. They did a great job for me. I would highly recommend.

David Burnett

12:36 14 Apr 21

wanda bailey

19:52 12 Apr 21

Very professional and courteous and done and outstanding job.

david wilson

14:49 12 Apr 21

We had a small bed bug infestation after we had a bathroom remodel and the less-than-great company that was chosen by our landlord most likely brought the little buggers with them. Not wanting to repeat that mistake, we went online and looked for reviews on companies to deal with the problem, and Bug Man was right near the top, and for good reason! We first contacted them on a Tuesday, and by Wednesday they were out here to give a quote and started treatment on Thursday. They had three total treatments and a 45-day guarantee on services, and were incredibly reliable and professional the entire time, and with very reasonable prices as well. Moral of the story: In this day and age, ALWAYS do your research before hiring someone, and Bug Man is a company that won't let you down!

Brian Hill

13:53 10 Apr 21

Sandy Miller

12:14 08 Apr 21

Scott McLauchlan

11:26 08 Apr 21

Bugman treats my house quarterly to prevent bugs from coming in. I love the fact that even my basement stays bug free!!

Becky Cundiff

00:00 08 Apr 21

Michelle Rucker

18:11 07 Apr 21

Brad and Jacob came on short notice and cleared my kitchen of sugar ants the day before the family arrived for Easter. Early Alleluia!

Carol Cole

14:10 07 Apr 21

Bug Man techs are knowledgeable and professional. Know their stuff!

Lawrence Millner

13:48 07 Apr 21

Bertha Shive

13:06 07 Apr 21

Professional, Thorough, Good service.

Steve English

13:04 07 Apr 21

Excellent service and promptness beyond expectations.

Bill Sizemore

20:49 31 Mar 21

We have a contract with Bugman. Have used them since we moved into our house 5 years ago and we had ear wigs. We have been bug free since. They are professional, quick if you need them, knowledge about the pests. I can't say enough about them.

Carol S

20:37 31 Mar 21

Hands down one of the best service I have received very thorough very happy. Thank you

Joanne Mcdaniel

17:33 30 Mar 21

Moved to local area 6 months ago, just received our second quarterly treatment, and more than happy with everything. Technician is professional, polite and very attentive. Highly recommend The Bug Man for your home protection.

Mandy Eames

14:26 30 Mar 21

What an awesome representative Jeff is for the company!! He is a stellar technician who is professional, caring and knowledgeable about all services as well as the products the company offers. After learning of our problem, Jeff rearranged his day to accommodate our need without us asking. Customer service is wonderful with this company!!! Cory was with Jeff the day he came, and he too, is being trained by a stellar example and was so very helpful and kind. Rachel and Rhonda in the office were so very helpful as well. We recommend this company highly. You will be most impressed!!!!

Jennifer Hollyfield

21:13 25 Mar 21

Kenneth Ford

22:46 24 Mar 21

Great people!

David Hodges

19:58 10 Dec 20

Rhonda and her team were great, fast friendly. I will be a customer for life. Thank you

lou lov

16:51 09 Dec 20

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