Chris and Craig did an excellent job during our crawl space inspection. They were professional, polite, and took the time to explain everything in a way that was easy to understand. Their knowledge and experience were obvious, and they were very helpful in answering all of my questions. I appreciated their honesty and attention to detail. I would highly recommend Chris and Craig to anyone needing crawl space services.
James Hagins
16:49 09 Jun 26
Carter came for a crawl space inspection and to remediate a water intrusion. (the original work was done in Nov 2025). He also helped me clean the dehumidifier. His helper was also professional and both of them listened and adressed my concerns.
Carrie White
16:31 09 Jun 26
Our exterminator Levi is the best! He’s super attentive to customer needs and works on a game plan for whatever situation your household requires. Super professional and great at what they do!
Alex Cohen
16:07 09 Jun 26
Excellent service. They know what they are doing. Great prices and knowledgeable employees . Best exterminator service around .
matthew meskiel
10:24 09 Jun 26
Annette Dalton
18:50 08 Jun 26
Cory Neighbors did an awesome job getting rid of the Crape Myrtle aphids that were excreting honeydew all over our cars!
Richard Evans
14:12 08 Jun 26
Super fast service!! Highly recommend.
Deb Vande
16:11 07 Jun 26
Best in the business hands down
Trevor Holbrook
21:20 05 Jun 26
Levi did a great job at my home. He also found a bees 🐝 nest forming that I never even noticed.
Jason O'Bannon
17:58 05 Jun 26
Levi is a great employee with a happy attitude and a helpful spirit
Tammy Brown
15:01 05 Jun 26
Absolutely amazing !!!
Jessica Price
17:55 04 Jun 26
Jake is wonderful! He’s professional and thorough.
Lorrie Cornett
15:13 04 Jun 26
Wayne Sink
20:55 03 Jun 26
Bugman Exterminating is the beat service a homeowner can have to protect their home.Excellent in service, professional, respectful, knowledgeable & friendly.
Pat Homan
19:54 03 Jun 26
Tammy Smith
03:03 03 Jun 26
June Loveless
00:53 03 Jun 26
Marney Heath
21:49 02 Jun 26
Very happy with sercvie.
Donna Arnold
19:22 02 Jun 26
On time and very polite. Extra help with an issue, explained what was done and what I should do going forward to prevent the problem from reoccurring. Thank you!
Laura Gayhardt
17:54 02 Jun 26
I have had Bugman under contract for several years. They are always prompt and efficient. Their employees are well trained and professional. Caleb, our most recent representative is considerate and meticulous. I would recommend Bugman to others because they have been consistently dependable and hire outstanding employees.
Diane Shields
17:06 02 Jun 26
Cory is the best. Can't recommend him highly enough.
walter edwards
16:39 02 Jun 26
Very nice young fellow and knowledgeable. Pleasure to deal with him.
cheryl gerber
13:55 02 Jun 26
The inspector and estimator, Cory, was on time, and on the early side. I did not have to wait. He was very polite and explained everything very well. I got the appointment in a reasonable time. The work was done within a couple of business days. I didn't have an emergency. They were all great including the person on the phone.
Lisa DeHart
00:26 02 Jun 26
They were extremely professional and I look forward to using them in the future.
Dennis Helms
17:05 01 Jun 26
Rita Mcclung
13:46 01 Jun 26
Mark Edwards
20:29 31 May 26
Anne Garland Conner
03:35 31 May 26
Gerald Buckland
22:02 29 May 26
Levi is efficient, professional and polite. He always shows up at the scheduled time and is always helpful.
Elene & Chris Stratton
19:26 29 May 26
Amanda Paxton
16:54 28 May 26
Terror Manor
16:19 28 May 26
OUTSTANDING SERVICE AND TECH WAS THE BEST!
Walter Bloomer
13:50 28 May 26
Bugman is GREAT to deal with on crawl space encapsulation!! EXCELLENT customer service and WONDERFUL employees!!
THOMAS STCLAIR
19:14 27 May 26
Jane Ervin
19:00 27 May 26
Professional. Well done.
Nancy Jaklitsch
16:33 27 May 26
Brenda Allen
16:11 27 May 26
They did a great job.
Steve Harnack
18:51 26 May 26
We’ve been with BugMan for almost a decade because of reasonable pricing and great technicians
lauren murphy
15:10 26 May 26
Analyzed, diagnosed and quickly eliminated the problem. Very professional and on time.
Lewis Richards
20:01 23 May 26
Elizabeth Stamper
19:41 22 May 26
Jacob does a great job! Very friendly and dependable!
Timothy Clark
17:26 22 May 26
Daniel Whitehead
15:39 22 May 26
Meet Josh at the residence while he was completing the treatment and had a few minutes to speak with him. Josh was very knowledgeable and forth coming with any questions I asked. Josh was on time and reached out to me when he was unable to access part of the property so he could complete the job. Job well done!!
Bradford Powers
19:37 21 May 26
Creed did an excellent job, sprayed all the areas that could be a tick problem.
Don Browning
16:42 21 May 26
Jacob did a great job. Even getting to a trap where he had to move things to get to it.
Emmette Bird
16:13 21 May 26
Great service
Roberta Packard
22:16 20 May 26
Amazing service as always. Thank
Bryan Long
17:37 20 May 26
C Conner
16:04 20 May 26
Excellent Work, prompt, efficient, courteous!
Patricia White
14:10 20 May 26
He calls to let me know when he's on his way. He asks if I have any concerns before he starts. He gets to work right away. Very respectful. He sprayed for fleas,& ticks
Joyce Ison
00:20 20 May 26
Patrice S
23:09 19 May 26
Jessie Craig
22:59 19 May 26
melissa walters
21:53 19 May 26
Jodi Robling
18:05 19 May 26
Jacob came for my quarterly service today and did a wonderful job. He was very efficient and really let those pesky ants have it!
Barbara Kraska
02:05 19 May 26
Service person asked if any issues, inspected, completed service.no issues since service started.
Robert Murphy
21:37 18 May 26
We have been with Bug Man for over 15 years and appreciate all of their professional care. Even last year, when Roanoke had Lantern bugs and we did too on our property, Cory came the very next day. We have pups and Cory always calls before he arrives, so we have ample time to get the pups secured inside. We have been very pleased with the care and professionalism shown by Cory and the entire staff at Bug Man Exterminating.
Vicki Lionberger
20:04 18 May 26
Our tech, Jacob, always provides excellent service. He's quick, thorough, and polite. We've had this service for over 7 years and plan to retain it for years to come.
James Stevens
19:59 18 May 26
Very nice and polite. Thanks! Bug Man is worth every penny.
Charles
17:35 18 May 26
Levi came out to do a termite inspection and from the very beginning I knew He was one of the good ones. He was down to earth, friendly and honest, inwhich I really appreciate. I would definitely recommend Bug Man Extermination, they provide great customer service.
Steve Gravely
15:26 18 May 26
I been with this company sent I moved to VA. I told Jacob my son is allergic to almost all bugs and insects( he listened to all my concerns and he was very informative about the type of products he was using).
Amy Cerrito
18:39 16 May 26
Kathleen Preston-Davis (Kay)
14:29 16 May 26
Great Service!!
richard judy
01:36 16 May 26
Caleb is always courteous and professional. And the bugs are gone!
George Teekell
19:58 15 May 26
Connie Eggleston
18:25 15 May 26
They always email and text before coming se we know when they are coming which is nice. Very satisfied with their service.
Robert Woolwine
12:08 15 May 26
Caleb, was on time,, very polite and sprayed all the areas of concern. Did a great job.
Cheryl Brown
20:13 14 May 26
Jake was great! He got to my house quickly and assessed the free termite inspection and situation called me right away and provided his professional opinion. Thank you.
Erica Viar
18:49 14 May 26
Jeff is SUPER professional and very thorough in his service. He is the reason I continue to support BugMan! He provides excellent communication to customers.
Donnie Payne
15:56 14 May 26
Really appreciated the hard work - the spraying throughout the house and the yard. He checked and filed our rodent boxes. He was very pleasant and answered all my questions. Thanks
Barbara Fargarson
15:45 14 May 26
Dee'Anna Wright
14:22 14 May 26
Jake sprayed for mosquitoes and ticks today. In addition to spraying our dock for spiders.
Sara Streff
16:36 13 May 26
We have been using Bugman Exterminating quarterly service since I moved to Roanoke 5 years ago. I have always been very pleased with all the employees and the service. I highly recommend.
Ellen Sawyers
16:22 13 May 26
Kathryn Worley
15:14 13 May 26
Bug Man always has polite, friendly, professional service. Highly recommend Bug Man. We love our technician!
Dean East
14:06 13 May 26
Service rep was on time and did a great both outside and inside the home and on our dock.
Tommy Worsham
18:01 12 May 26
Big Man is always prompt and professional!
Rachel Suhr
17:32 12 May 26
Robert Zeller
16:03 12 May 26
Caleb was terrific! Polite, knowledgeable and thorough. Will definitely use your company in the future!
Melanie Harrison
15:15 11 May 26
This was a regular 3 month service. All was good.
Earline Orndorff
17:35 10 May 26
Creed did a good job and was courteous and helpful. I’m happy with the service they provide.
Rob M
16:46 09 May 26
The technician was knowledgeable and quickly assessed the problem, providing treatment that day. The price was fair and was so impressed that he didn’t employ upselling tactics.
shannon brabham
10:36 09 May 26
Nightmare 131313
01:22 09 May 26
Did an outstanding job. Very professional
Keith Smith
21:29 08 May 26
DICK MORAN
21:09 08 May 26
A Ewing
20:22 08 May 26
Great job and very professional.
Kenny Ray
16:40 08 May 26
Jason always shows up and does excellent work ~ on time and very professional!
Timothy Clark
19:42 07 May 26
Technician was very professional and knowledgeable. First application was very thorough and proving effective.
Shannon Duff
14:09 07 May 26
Darby was so supportive during the whole process and gave my family her direct line for us to text and call her with questions. She was always on time and gave us clear instructions!
Anna Anna
23:37 06 May 26
Jeff is responsible, professional and very knowledgeable!
Melissa Stanley
21:31 06 May 26
Violet Moran
17:58 06 May 26
Norma Crawford
09:11 06 May 26
Anytime I have called for Darby to come out, she is here within 24 hours. I appreciate her timeliness, professionalism and kindness to my dog Charlie.
Lyndsey O'Brien
23:43 05 May 26
Bill Nash
19:44 05 May 26
Jacob Elliott is a great technician. Always friendly with a warm smile.
Dianna Ellison
19:25 05 May 26
I had an excellent experience with Bug Man Extermination. From start to finish, their team was amazing, kind, attentive, and genuinely committed to helping. They took the time to listen to my concerns, explained everything clearly, and made sure I felt comfortable with the process. For my family we displaced and this entire team saved our home and in a big way our lives. We have finally started to rebuild our life and that started with them.What really stood out was their professionalism paired with a personal touch. They didn’t rush the job and made sure every detail was handled thoroughly. It’s rare to find a company that combines expertise with such genuine care for their customers.I highly recommend Bug Man Extermination to anyone looking for reliable, thoughtful, and effective service.There truly is no one like them.
What started at the Pennsylvania border is now in your neighborhood. Roanoke, Salem, Blacksburg, Christiansburg, the spotted lanternfly is here, it’s growing, and this summer it’s active. Call Bug Man Exterminating, today, for fast, effective spotted lantern fly control.
For a few years, Roanoke Valley residents watched spotted lanternfly news roll in from up north and assumed it was someone else’s headache. Then, in the span of a single season, that changed.
Virginia Cooperative Extension agents in Roanoke fielded call after call from homeowners watching the pest colonize their trees. Virginia Tech entomologists in Blacksburg confirmed what everyone was starting to see: the spotted lanternfly has adapted to life in Southwest Virginia, and it’s not going anywhere.
60–70%
of Virginia now has confirmed spotted lanternfly populations
2018
Year SLF was first detected in Virginia. It has spread every year since.
What changed last year: In Roanoke County, spotted lanternfly went from a handful of sightings to trees and plants covered with the pest — almost overnight. The Virginia Department of Agriculture confirmed populations so widespread that the state’s formal quarantine was lifted in March 2025. Not because the problem was solved — but because it had spread too far to contain.
Confirmed in These Southwest Virginia Areas
Roanoke City
Roanoke County
Salem
Montgomery County
Radford
Bedford County
Botetourt County
Carroll County
Wythe County
Rockbridge County
Blacksburg
Christiansburg
Source: Virginia Department of Agriculture and Consumer Services (VDACS), 2025–2026. Populations are actively expanding.
What Are You Looking At?
The spotted lanternfly is one of the easier invasive pests to identify (once you know the life stages). It looks different depending on when in the year you spot it. Here’s what to look for in each season.
Fall — Spring
Egg Mass
October – April
Looks like dried mud or putty. Gray-brown smears about an inch long. Found on tree bark, wooden fence posts, patio furniture, stone walls, and even car bumpers. Each mass holds 30-50 eggs.
Check the rough bark of silver maples and Tree of Heaven, along fence lines, and on any hard surface near the woods.
Spring
Early Nymph
April – June
Wingless, about a quarter-inch long. Black body with bright white spots arranged in rows. Fast-moving and often found feeding on young stems, leaves, and low-growing plants.
Easy to miss individually, but they gather in numbers. Check the undersides of leaves on young trees and along shrub stems.
Summer
Late Nymph
July – August
Still wingless but now larger, over half an inch. The black-and-white pattern now shows vivid red patches across the body. Highly mobile; found aggregating on tree trunks in large groups.
This is the stage most commonly reported on tree trunks in Roanoke and Salem neighborhoods. Hard to miss once populations are established.
Late Summer — Fall
Adult
August – November
Roughly an inch long. Mottled gray-brown forewings with black spots, brilliant scarlet hindwings with black spots and white bars. The hind wings are only visible in flight. At rest, the bug looks spotted gray-brown.
Unmistakable when the wings open. Adults aggregate in large numbers in late fall, especially on Tree of Heaven, silver maple, and fruit trees.
Not sure what you are looking at? Spotted lanternflies are hitchhikers — they lay egg masses on vehicles and outdoor gear. If you have been to the Shenandoah Valley, the I-81 corridor, or an area with confirmed populations, check the undercarriage and bumpers of your vehicle when you return home.
Spotted lanternflies don’t bite or sting people, and they’re not structurally damaging to your home. But the damage they do to your property, your trees, and your outdoor living spaces is real, and it compounds quickly when populations go untreated.
Your Trees and Landscaping
The spotted lanternfly feeds by piercing bark and sucking sap from the cambium layer of trees. Its preferred hosts in Southwest Virginia include silver maple, black walnut, wild grapevines, and the prolific Tree of Heaven, which grows along nearly every roadside in the Roanoke Valley. Repeated feeding weakens trees, leaving them vulnerable to disease, secondary pest infestation, and eventual die-off.
Ornamental maples and established shade trees that took decades to grow are particularly at risk on residential lots. Young fruit trees may not survive a heavy infestation.
Gardens, Fruit Trees & Vines
Grapevines, hops, apple trees, peach trees, blueberry bushes, and ornamental plantings in your yard are all documented feeding hosts. Virginia’s wine country extends into Bedford and Franklin Counties — and the vineyards there are watching closely. Homeowners with backyard gardens and young fruit trees face the same risk on a smaller scale. SLF stress can set back years of establishment growth in a single season.
The pest was originally a major concern for commercial agriculture. In residential SW Virginia, backyard orchards and vegetable garden trellises are seeing the same kind of pressure.
Your Outdoor Living Spaces
As spotted lanternflies feed, they excrete a sticky substance called honeydew that coats everything beneath the affected tree — your deck, patio furniture, children’s play equipment, and vehicles parked nearby. That honeydew ferments in Southwest Virginia’s summer heat, develops a black sooty mold, and draws in secondary pests: wasps, yellow jackets, ants, and hornets. An infestation can make your outdoor spaces genuinely unpleasant to spend time in.
Multiple Roanoke Valley homeowners last season reported a sticky black film on patio furniture and decks beneath heavily infested trees — within weeks of populations arriving.
A Word on Southwest Virginia’s Landscape
The wooded lots, mature hardwood corridors, and mixed-use landscape of the Blue Ridge foothills create ideal habitat for the spotted lanternfly. Tree of Heaven, SLF’s most preferred host, grows aggressively along I-81, I-581, the Roanoke River Greenway, and throughout the New River Valley. That means the pest has no shortage of launching points into neighborhoods, and properties bordering wooded areas or roadside growth are at the front of the spread. Dense residential neighborhoods in Roanoke City, Salem, and the Cave Spring corridor are seeing the same pressure as more rural properties in Botetourt and Floyd counties.
How Bug Man Handles Spotted Lanternfly
We’ve been fielding spotted lanternfly calls across Roanoke and Montgomery Counties since populations took off. Our approach is thorough, targeted, and built around how this pest actually behaves in Southwest Virginia (not a generic protocol copied from a manual).
01
Property Inspection
Your technician walks the full property to map the situation: host trees present (Tree of Heaven, silver maple, black walnut, wild grape), active nymph and adult populations, egg masses on hard surfaces, and areas of heaviest feeding pressure.
We identify the problem completely before recommending a treatment.
02
Targeted Treatment
We apply an exterior perimeter barrier treatment using EPA-approved insecticides consistent with Virginia state agricultural recommendations, including bifenthrin-class products proven effective against spotted lanternfly nymphs and adults. Where appropriate, direct tree treatments are added for high-pressure host trees on your property.
Treatment is targeted. We protect your yard without unnecessary broad applications.
03
Egg Mass Removal
Every egg mass left on your property in the fall is next spring’s infestation. Our technicians locate and destroy egg masses on trees, deck railings, fence posts, outbuildings, and other hard surfaces. We’ll show you exactly what to look for so you can stay on top of it between our seasonal visits.
Fall egg removal is critical. Don’t skip it if you want to start the season ahead.
04
Year-Round Protection
Spotted lanternfly is a year-round presence in Southwest Virginia. Our Four Seasons Pest Control plan builds SLF monitoring and treatment into every scheduled visit — active-season treatments in spring and summer, egg mass work in fall, and monitoring through winter. No gaps, no scrambling when populations spike in July.
Four Seasons customers are covered without having to call and schedule each time.
Already a Four Seasons Customer?
Spotted lanternfly treatment and monitoring can be incorporated into your existing plan. Give us a call or mention it on your next service visit and your technician will add a property assessment to their next scheduled stop. No separate appointment needed in most cases.
These are the questions we hear most often from homeowners in the Roanoke Valley and New River Valley.
No. Spotted lanternflies do not bite, sting, or carry disease. They are harmful to plants and trees, not to people or animals. That said, if you have dogs, cats, or other pets that spend time in the yard, we always use pet-safe application methods. Our technicians will ask about your pets before beginning any treatment and will let you know when it is safe for animals to re-enter treated areas.
You can take meaningful action in every season, but the approach changes depending on what stage of the life cycle you are targeting. Spring through summer (April through August) is the best window for active insecticide treatments targeting nymphs and adults while they are mobile and feeding.
Fall through early spring (September through March) is egg mass season. The focus shifts to locating and destroying overwintering egg masses before they hatch in April. If you do the fall work, you start each spring well ahead of the population. The strongest programs address both windows, which is exactly how our Four Seasons plan is structured for Southwest Virginia.
You can make a dent. Killing adults and nymphs on sight helps, and scraping egg masses with a plastic card into soapy water is genuinely effective as a supplemental measure. Virginia Cooperative Extension has good homeowner guidance worth reading.
The challenge is scale. In Roanoke County and Montgomery County, populations have grown dense enough that even a well-managed property can be re-colonized from neighboring trees within days of treatment. DIY efforts work best as a complement to professional perimeter and tree treatment, not as a standalone strategy when an infestation is established.
A few reliable signs to look for: groups of adults or nymphs gathered on tree trunks or stems (they aggregate, so you will often see many at once); gray putty-like smears on rough bark, fence posts, or deck railings; a sticky wet residue on surfaces beneath affected trees; black sooty mold developing on leaves or patio surfaces; and an unusual number of wasps or ants gathering near your trees in summer.
If you are on a wooded lot, near any roadsides with Tree of Heaven, or in neighborhoods where neighbors have reported sightings, it is worth having an inspection even if you have not spotted the insect itself. Egg masses are easy to miss until you know what you are looking for.
Yes. We serve residential and commercial properties, rental and investment properties, and small farms throughout the Roanoke Valley and New River Valley. If you manage land with fruit trees, ornamental plantings, timber stands, or small-scale vineyards and hop yards, we can build a treatment plan around your property’s specific needs and the timing that matters most to you. Call our Roanoke or Christiansburg office to get started.
Treatment cost depends on property size, the number and type of host trees present, and how active the infestation is. We do not quote from a national price table — we give you an honest estimate based on what we actually see on your property.
We always start with a free inspection. There is no cost to have a Bug Man technician walk your property, assess the situation, and give you a straightforward recommendation. No contracts required. If you decide to move forward, you will know exactly what you are paying for before we start any work.
Spotted Lanternfly Season Is Active Right Now.
Populations across Roanoke County, Montgomery County, and the surrounding valley are growing year over year, season over season. The window you’re in right now is one of the most effective times to treat. Our technicians are local, licensed, and have been working in this landscape for years. They know the pest, they know Southwest Virginia, and they’ll get out to your property fast.
Serving: Roanoke · Salem · Vinton · Blacksburg · Christiansburg · Radford · Bedford County · Botetourt County · Floyd County · Carroll County · Wythe County