Rhonda and her team were great, fast friendly. I will be a customer for life. Thank you
16:51 09 Dec 20
The employees are always nice and helpful
03:28 20 Oct 20
I would have paid twice what they charged me. The price was right for sure.The most professional company I’ve ever had work on my house. Brad Campbell and Steve Daugherty took excellent care of our bug problem. I use them every year during the bug season and will continue to do so as long as I live in Roanoke.
16:56 16 Oct 20
20:15 16 Sep 20
Steve provided excellent service and since we have started a routine spray application we have seen a noticeable reduction in insects
20:08 14 Sep 20
00:16 11 Aug 20
Love them! Very professional but explain things so average person can understand.
18:08 30 Jul 20
Steve just left our house and I wanted to take a minute to say that he is not only friendly and courtesy but so very knowledgeable. This is the second time he has been out to spray for carpenter bees. He is mindful of our home, our windows and the birds nests around. We definitely would recommend calling Bug man for your insect issues (or BEFORE they start). Amanda in the Christiansburg office is so awesome to talk to as well. Many thanks to Bug man!!
15:14 24 Apr 20
I hired Bug Man Exterminating to encapsulate my crawlspace. I am beyond thirlled with the work Derek, Brandon and their entire crew did on my house. After my encapsulation I had issues non-related to them and they went over and above more than once to help me be sure the issues that was overlooked by other contractors was resolved. Once again I cannot say enough good things about this company and their integrity to do an outstanding job. I'm so thankful that I hired them and no other crawl space encapsulation company. If you want the best this is the company you need to call.As a Realtor I know this is the only company I will recommend to my clients going forward and will start using them for my personal pest control as well. If you want the best this is definitely the company to call... you'll be so glad you did.Penny HodgesReMax Lakefront RealtyMoneta, VA 24121
23:41 10 Apr 20
Daniel is the best.
12:10 18 Mar 20
We love doing business with Bug Man Exterminating. We especially love Dwight our Service Man. He is professional, timely and he is a pleasure to work with!
13:36 16 Mar 20
Great service oriented service! Very pleased with them!
17:39 11 Mar 20
I love our person...so kowledgable and helpful!I am pleased with your services and with his presentation and follow- through!!
15:58 10 Mar 20
Joey, is our exterminator and does a fantastic job. He's available whenever we have a need. He's the best and we are so happy with Bug Man and Joey!! I would recommend them to anyone!!
14:11 03 Mar 20
16:30 02 Mar 20
22:50 28 Feb 20
I have used Bugman for years in both my real estate business as well as for my personal home. They are always punctual and polite. I highly recommend them to anyone.Steve BodtkeNest RealtyBlacksburg, VA
21:16 28 Feb 20
Cory is always professional. He explains what he is planning to do and asks if there have been any problems since the last visit. The service has been excellent,, no pest problems for many years. Thank you
20:06 27 Feb 20
The insects around the house including the hated earwigs, stinkbugs, and ants have decreased 99.9999 percent. Very happy with the outcomes of the services they provide.
17:49 27 Feb 20
22:01 26 Feb 20
I have used Bug Man for pest control and particularly want to commend its employee, Dwight Bush. Mr. Bush is meticulous in his work, makes sure the inside and outside are treated well and makes sure he leaves no mess in or around our home. He is punctual and a man who really cares about his customers and his company.
22:09 24 Feb 20
Rev. Christopher Bowen
19:28 13 Feb 20
such a great company--service techs are always friendly and informative--using them in two location and have recommended to many
02:05 13 Feb 20
23:13 12 Feb 20
On time and quality work.
02:52 09 Feb 20
Consistently notified ahead of time and reminded of appointment. Always punctual, polite, efficient. Fees are reasonable. Easy to contact by phone or email. Bug Man has followed up with concerns in between scheduled service. I used another company for five years prior to Bug Man, switching due to constant changes in staffing and pricing. I can state with confidence that Bug Man has earned my trust, respect, and future business.
12:19 08 Feb 20
Cory is amazing! All our exterminating needs are well taken care of.
04:43 08 Feb 20
15:54 26 Jan 20
20:28 22 Jan 20
First time customer. Will see how the next services' results are.Thank you!
15:43 22 Jan 20
23:42 21 Jan 20
19:42 09 Jan 20
00:27 09 Jan 20
14:58 08 Jan 20
16:49 25 Dec 19
Great company to have on board Excellent work and quality, wonderful one on one service thank you Daniel Dore
14:33 19 Dec 19
15:20 16 Dec 19
We had our third and final visit from our Bugman tech Michael last week. If we ever have a need for an exterminator in this area, Bugman will be our first and probably only call. Our experience with Bugman has been fantastic. We had a very nasty case of roaches that were infesting the interior of a house we had just rented. 3 visits got rid of them completely. I would have guessed it would have taken twice that many, due to the level of infestation. Michael was unerringly polite and professional, keeping us informed of the status and recommended next steps. He is a gem of an employee and if ever the need we will request him specifically. Thank you for knocking out our roach problem!
14:34 16 Dec 19
04:04 07 Dec 19
01:25 07 Dec 19
Representatives are knowledgeable, polite and respectful.
02:30 28 Nov 19
15:33 18 Nov 19
00:43 15 Nov 19
Excellent, Exceptional, and very informative customer service. Highly recommend.
14:03 12 Nov 19
17:19 29 Oct 19
I have been dealing with Bug Man Exterminating for over 20 years. They are always prompt, professional and get the job done right the first time. Always a pleasure to deal with everyone from the inside associates to the technicians.
21:27 11 Oct 19
I've used Bug Man for years on all of my rental and personal properties. They're great about scheduling and they clearly communicate service contracts and charges. Inspections are thorough, they'll even tell you when they don't find anything that needs to be treated.
17:43 10 Oct 19
20:22 09 Oct 19
13:32 08 Oct 19
18:20 07 Oct 19
Morris Elam Properties
02:04 05 Oct 19
13:08 01 Oct 19
Susan D. Keene
21:56 16 Sep 19
The technician that come out to exterminate my basement was very friendly and explained everything to me of what was involved. He did a excellent job.*****
19:36 16 Sep 19
As usual the service was prompt and effective. Ground wasps eliminated with one treatment on the same day I called. Also great customer service, the technician called before the treatment to advise me on price. Would have given this five stars but I think the price for this service was high...over $200.00
18:34 11 Sep 19
20:42 07 Sep 19
Cyndy Hardwick Barnes
12:49 07 Sep 19
I have Bennett using Bug Man Exterminating for more years than I can remember. Excellent service and technicians. Quality work. Never and I mean never an issue.
18:54 02 Sep 19
My wife and I recently moved into a new home and it was filled with spiders. Ever since Cory came out and sprayed we haven't seen one. Very nice customer service when you call the main line as well!
21:47 23 Aug 19
Bug Man has done a great job of minimizing our stink bug infestation. It was horrible 3 years ago. Now it's a non issue. same with carpenter bees.
02:18 22 Aug 19
You do a great job. Daniel is a very nice technician. However, when you leave our house, you leave an invoice showing that we have $120.00 due. there is nothing on our slip that tells us that our payment will be charged to our visa. SO - if i am out of town, my husband writes a check and puts it in the mail ... paying you twice. Please, in the future, include on the invoice that it is to be paid by visa and no amount is due. thank you.
00:36 31 Jul 19
As always, I appreciate Bug Man Exterminating and Brandon so much! Always helpful, knowledgeable and courteous!
01:10 25 Jul 19
19:54 15 Jul 19
Reliable, trustworthy and professional!
12:07 26 Jun 19
Brad Campbell our new tech did a great job. Even communicated his exact arrival to keep us informed and not guessing! Great customer service.
20:42 25 Jun 19
Quick response to a major ant infestation! Great job
15:53 31 May 19
We live in the woods and our house was getting an insane amount of random misc. bugs - not nests or infestations of one species, just more spiders and other random insects than we considered normal. My wife called and spoke with Amanda at the office who was great! Mason from BugMan came out and talked about some options and answered all of our questions, then spent quite a while implementing our attack plan inside and (mainly) outside. Bugs have their place, but not in my house. The products in use were effective but not toxic to our well water and pets, etc. in the doses used. Mason is our new best friend. You guys rock. Thanks!
14:50 24 May 19
Mary Jo Andersen
15:39 05 May 19
18:46 04 May 19
Great service from Dwight !!
14:28 01 Apr 19
22:18 25 Mar 19
Great service!! Great price!! Always friendly!!
14:05 20 Mar 19
Can't say enough good things about these folks. Daniel, my technician, is a great man and is very thorough with his work. In addition, the customer service I've received from the home office has been great. Haven't noticed any of the "pests" that were present around my patio since Bug Man has been coming out. Highly recommended!
14:56 22 Jan 19
Helpful and Friendly staff.
20:46 14 Jan 19
I have worked with this company for many years and they've always been personable, efficient and effective! I would definitely recommend them!!
17:26 26 Dec 18
Great service and staff. I've been a customer for 10 years and never had a complaint.
22:38 12 Nov 18
13:27 07 Nov 18
Bug Man has always been informative professional and courteous when visiting our home. Our technician Dwight is a good person that always takes the time to answer questions we may have.We have never had any issues with billing as indicated by some reviews, the office staff and Dwight clearly explained the pricing and options prior to any work being performed in our home.
12:59 29 Oct 18
Just had their CrawlSpace Care crew install the high quality reinforced vapor liner to cover the ground and walls and they also install the Bora Foam Boards along all the walls too. But,before that they did a very thorough job of disposing any unwanted debri,such as unwanted previously left behind cement block in flooring,and they made sure the floor suface was pretty much level,and they thoroughly cleaned any of the mold or mildew from the above floor joices,then thoroughly treated all above floor joices with the mold care application. They also made sure that the Dehumidifier along with the Condensor pump was working correctly,and cleaned up after themselves thoroughly as well. They were very personable and met all of our needs for our crawlspace to be able to use even as a storage space if we wanted to. Very happy with the whole job! Well done,and thanks to Derek and his crew and also to management Mr.Nininger. Would strongly recommend the Bugman Company to anyone,who needs help with their crawlspace issues,or bug problems!
00:36 28 Sep 18
Very pleased with Bug Man Exterminating. Extremely affordable prices, and Dwight was a pleasure to work with. Since our initial treatment, we’ve had no bugs in our basement. Highly recommend!
15:30 15 Sep 18
Everyone working for The Bug Man was most concerned about your problem, compassionate, and courteous. I would recommend them to anyone.
12:06 13 Sep 18
Excellent customer service from beginning to end! We had yellow jackets taking up residence in a wall of our house. We called Bugman. The person I spoke with on the phone was extremely friendly, even when we initially canceled because my husband wanted to try to take care of it himself first. They just said that was fine and to give them a call if we needed them in the future. Well, we were unsuccessful at taking care of the issue ourselves, so we gave Bugman another call and they came right out! The technician was very friendly and professional. He knew exactly what to do to take care of the infestation and kept us informed about what he was doing. If we have any further issues with pest, we’ll call Bugman first!
00:50 05 Sep 18
Always on time! Steve and Amanda make scheduling amazingly easy!
15:10 01 Aug 18
Always professional. I live in the woods and have had all kinds of bug issues before I started service with them. Now everything seems to be in control
12:21 17 Jul 18
Dwight is the best. He is prompt, precise, careful, reliable, professional, kind, and he takes great care of us. All of these are needed in the pest control of my preschooler's playground. The staff is always eager to help fit him in on our schedule, also, so that my students don't miss their much needed outside time!
13:03 15 May 18
Joey was very courteous and always met the time frames provided. Was receptive to return trips if needed. Recommend he and the company for service needs, and if we have need, will call.
16:27 02 Feb 18
These folks are the best. Justin Spencer is my service rep and he always does a great job. We have been doing business with Bug Man for about a year now and are totally satisfied with the results. Highly recommended! A+
13:58 18 Jan 18
Highly recommend Bug Man! We started our service at the beginning of the year and have had no problems or bugs!
22:44 22 Nov 17
The staff is extremely friendly and professional excellent service at a great rate, would recommend them to everyone
15:31 27 Oct 17
20:13 26 Oct 17
A definite life saver!
23:38 24 Oct 17
Bug Man has always been rated as #1 !!!
21:14 24 Oct 17
Best Exterminating Company in town!! Excellent service and great staff!! Would not use anyone else.
18:37 24 Oct 17
02:28 24 Oct 17
Great prices and great people. They were fast and affordable. I would definitely recommend anybody to use Bug Man
02:05 24 Oct 17
We have used Bug Man in the past and we loves our exterminator. We have never had an issues. Great company!
01:00 24 Oct 17
Well I have never actually used Bug Man exterminators are, I can tell by their great reviews that they are a reputable company and can be trusted to do a good job!
19:34 23 Oct 17
18:58 23 Oct 17
Great place to deal with! Friendly staff and easy to work with.
18:54 23 Oct 17
18:49 23 Oct 17
18:19 23 Oct 17
A great place to go to! I will continue to tell people what great people and service you have! I would defiantly use bug man exterminating for all my wants and needs
05:24 22 Oct 17
Bug Man exterminating handles taking care of where I work and everyone that comes in is always very pleasant. Have also had several others who use them compliment on how professional and affordable they are!
20:12 13 Oct 17
Very professional and not over priced !
13:12 13 Oct 17
Mom of 3
07:18 11 Oct 17
What an incredible and generous company!
05:08 10 Oct 17
They have a very friendly staff who are very knowledgeable. The best in our area at what they do.
00:59 10 Oct 17
I've used Bug Man for several termite inspections for clients (I'm a realtor ) and they are always on time and professional!
00:55 10 Oct 17
21:38 09 Oct 17
Bug Man Exterminating is the best in the business. I would highly recommend them.
20:51 09 Oct 17
20:10 09 Oct 17
Such great customer service!!! So generous and friendly!
19:52 09 Oct 17
They are great business and do wonderful community service work!!
19:02 09 Oct 17
Very helpful and friendly staff!
10:08 07 Oct 17
They are wonderful and get the job done right!!! Very satisfied with their work and customer service!!
05:40 07 Oct 17
Great company... good people... knowledgeable
02:35 07 Oct 17
01:18 07 Oct 17
Awesome company that cares for it customers satisfaction!
01:15 07 Oct 17
Very generous and thoughtful to their community, always having give-aways! Thanks for being awesome!
21:06 06 Oct 17
Excellent customer service and fast scheduling
19:30 06 Oct 17
High quality service and friendly professional staff. I would not use any other exterminating company but this one!
16:02 06 Oct 17
Best exterminating company in the Roanoke Valley! :)
Stephanie Lea Neighbors
15:57 06 Oct 17
15:21 06 Oct 17
Haven't had to experience Bugmans services but would definitely give them a call if we had a problem!
15:12 06 Oct 17
Emily van ness
14:25 06 Oct 17
14:18 06 Oct 17
14:17 06 Oct 17
Bug man services my workplace, always friendly and patient when we are busy with customers. Highly recommended
20:21 04 Oct 17
15:38 02 Oct 17
11:48 02 Oct 17
10:49 02 Oct 17
10:09 02 Oct 17
Great company! Great to work with! Prompt and good at what they do!
03:40 02 Oct 17
03:20 02 Oct 17
We've used bug man for several years and never had an issue. The guys that come out are always so friendly, and make sure we're not having aby issues they need to address while there. I'd definitely recommend bug man!!
01:56 02 Oct 17
We had an ant problem, called them and before they left the ants were gone! Very personable and friendly staff and service!
01:07 02 Oct 17
Great and friendly staff! Call them for all your needs.
01:03 02 Oct 17
01:03 02 Oct 17
01:01 02 Oct 17
07:24 28 Sep 17
I have never used this service before, but from what I'm hearing is that this company is grade A! I have yet to talk to anyone who had a disappointing experience.(they also do great giveaways to the folks in their community).
19:00 22 Sep 17
Great customer service
21:41 28 Aug 17
Great service could not be more pleased with this company!
04:13 19 Aug 17
Excellent service from start to finish. Technician (Steve) showed up promptly, reviewed cost and recommended service plan, performed task and called back afterward to recap. Would definitely use again.
16:44 02 Jun 17
This company is great, answered all my questions ahead of time. Daniel showed up on time, explained everything he was doing and did it all while not bothering my kids or my dog. I would recommend Bug Man to all my friends.
09:32 22 Apr 16
Very friendly staff, they showed up when they promised, and did a great job.