We bought the service plan, so we will see. Very nice office staff & our tech was very thorough in his explanation about cost & the best way to treat for mice in the basement.
20:40 30 Jan 23
04:11 24 Jan 23
00:37 14 Jan 23
I live in the country, so I have all kinds of critters… they have helped tremendously. They always come when they say, and they help with everything. Spiders, bees, ants, everything! Very friendly and professional!
19:57 12 Jan 23
15:40 11 Jan 23
02:13 30 Dec 22
Great job, thank you for coming to check on our house!
21:07 02 Dec 22
Super nice company to deal with. Quick scheduling and professional service.
18:19 29 Nov 22
It was are quarterly bug and insect inspection. he is always very nice and always does a great job.
16:50 29 Nov 22
My Bugman employees are vaccinated & boosted, text me when they're on the way, are thorough in spraying all areas of the house & give special attention to anything I point out (e.g. window sills in our bonus room). I'm happy with the quarterly service.
06:28 28 Nov 22
They did a great job.
22:12 22 Nov 22
We rate The Bug Man for the best bug extermination that we have had in sixteen years.
15:01 21 Nov 22
Great service very professional, I highly recommend everyone in the company I was exposed to.
21:16 16 Nov 22
We took a leap of faith after meeting with Brandon to inspect our crawlspace and discuss the options available to correct the issue. The quote was very thorough and detailed as there were no hidden costs.Chris C and his crew did an excellent job with our crawl space encapsulation. Chris explained the process at the onset of the project and kept me updated throughout the project. His crew was professional, friendly and very thorough. It was a joy to watch people work that enjoyed their job.In the end we were extremely happy with the end product. I highly recommend Chris C and his team for your crawl space needs.
14:39 11 Nov 22
17:58 10 Nov 22
13:12 10 Nov 22
Crawlspace Encapsulation, everyone there is very helpful when we had any questions, they were quick to return call, very professional, and did a great job in a very tight area !
20:42 08 Nov 22
Encapsulated crawlspace waterproofing, they done a good job.
05:08 07 Nov 22
19:28 06 Nov 22
03:46 04 Nov 22
Craig Valley Baptist Church
13:05 02 Nov 22
21:41 01 Nov 22
Both guys that came were friendly and knew their stuff. I talked fishing with the one guy that that came the most. The other guy only came once. Sorry I don't remember either's name. I've seen a definite decline in cockroach numbers. Only 1 since the last visit. Good job!
17:48 01 Nov 22
Jeff was great. Showed up on time, friendly and did a great job.
12:28 26 Oct 22
17:45 21 Oct 22
Nice, friendly got the job done..
13:40 15 Oct 22
Jeff was such a nice man! He did the general pest control (lots of spiders here at the lake). He even knocked down the cobwebs and used a blower to hit the spots he could not reach! I am very impressed with this service and will definitely use them in the future!
14:02 11 Oct 22
23:09 10 Oct 22
18:28 04 Oct 22
Jeff was very professional and thorough with the job. He removed all spider webs and eggs from the eves!
18:12 04 Oct 22
Always professional and on time. Keeps any bugs away!
14:54 04 Oct 22
I have had 2 different service guys and both were great
23:00 27 Sep 22
14:01 27 Sep 22
We have used this company 3 times over the past 3 years and have found great service each time. Employees, in person as well as on the phone, are professional and kind. They are on time, begin work upon arrival and ask us if we are happy each and every time they come. I recommend this company to everyone that mentions the need for extermination service, and have even suggested it when not asked.
15:05 26 Sep 22
19:23 23 Sep 22
Brandon, Carter, Jacob, and all the other guys who helped schedule and complete our crawlspace work were extremely polite, professional, and hard workers. They arrived on time, confirmed the work we wanted done, and had everything they needed to start work right away cleaning construction debris out of the crawlspace in our 8 year old home, installing a French drain system, sump pump, dehumidification system, and new vapor barrier.The foreman communicated status of their work on a regular basis and the worksite was clean before they left each day. Once work was complete Carter did a walkthrough with me and explained how everything works.I was extremely impressed with the entire crew's dedication to providing quality work and a great customer service experience.The overall cost of our project was exactly what we were quoted with no unexpected surprises and was very reasonable. I would definitely recommend this company to anyone who needs help with crawlspace issues!
16:42 23 Sep 22
15:29 23 Sep 22
16:38 22 Sep 22
The rep was on time. Moved quickly to complete his work. Was respectful and took time to explain the process. Would use again
14:53 19 Sep 22
01:32 16 Sep 22
I was very happy with the service and I will use them again. I was very happy that it was safe for my pet.
00:58 14 Sep 22
This spray was much better than July. I can already tell a difference. After many bugs in July & Aug.
16:36 09 Sep 22
They were great and easy to talk with and schedule. They were very responsive and on time with what we schedule. All around a great company and I would highly recommend.
22:09 08 Sep 22
Bug Man installed a basement encapsulation system, sump pump and dehumidifier. They showed up when they scheduled, were polite and professional. They did a great job. We had an issue a week later and the owner, Derek, drove two hours to fix the problem. They are great to work with and stand behind their work. Highly recommend their basement encapsulation system team.
17:28 06 Sep 22
Alex was so kind, easy to communicate with, and eager to assist our household! I'm thankful for his expert advice and skills. He was caring and super helpful with the task of eliminating mice. We are so grateful and will definitely be calling this company again if the need arises! Thank you Alex!!!
13:34 04 Sep 22
13:05 31 Aug 22
Came when they said they would and did what they said they would do. Cant ask for more than that.
23:03 24 Aug 22
Matt was knowledgeable, helpful and so professional.
01:26 24 Aug 22
19:47 17 Aug 22
Guys were really friendly and easy to work with
14:36 17 Aug 22
11:11 17 Aug 22
Technician was knowledgeable, professional and very thorough
19:37 11 Aug 22
They always confirm appointments and are on time.They get the job done without interrupting us, which is key since we both work from home and have frequent meetings
13:03 11 Aug 22
Luke was very courteous and professional. I liked the guarantee that he would come back if I see any spiders or crickets.
23:42 10 Aug 22
I had a mad nest of hornets/yellow jackets on my porch making it impossible to get my mail and enjoy summer evening porch sits! I had already poured nearly $100 into buying bottles of sprays and foams that just weren't getting rid of them. Bug man Exterminating had a powder that normal mortals like us can't get our hands on. My exterminator was able to "dust" the nest area and take care of my problem. Plus, he was super nice :) I'm so looking forward to enjoying my porch again!!
19:21 10 Aug 22
18:50 10 Aug 22
16:26 10 Aug 22
Excellent, effective work. Nice people.
14:11 10 Aug 22
Technician was very professional and I have seen very few ants since the service was done.
02:25 09 Aug 22
07:05 04 Aug 22
He was very nice and professional; he sprayed for ants and we have not seen one since. I would recommend.
22:31 02 Aug 22
Crawl space care did the encapsulation of 2 dirt floor basement areas for us. Chris and his crew gave outstanding customer service even in assisting us with some heavy items that were NOT a part of the basic job scope. They did an excellent job of the encapsulation and have a good attention to detail, even take their shoes off to keep the new liner clean and they leave the area clean when done. I strongly recommend them to anyone needing to have this done.
17:38 02 Aug 22
No complaints. This is the third year I have used Bug Man and if.needed, I will again
13:30 01 Aug 22
23:52 29 Jul 22
Excellent service! Prompt and thorough. Highly recommend!
Anne Marie Richards
22:32 28 Jul 22
11:06 28 Jul 22
00:44 28 Jul 22
Still have small ants in the kitchen.
21:17 22 Jul 22
14:16 22 Jul 22
I was very pleased with nice and prompt service Steve said he would be out here and the day I called him and he was here very promptly.
22:27 21 Jul 22
They are reliable, professional, and always responsive. Our company contracts them yearly for service! I highly recommend this company!
18:40 21 Jul 22
They were super kind and answered all my questions. They were able to come out an spray my house within a few days of calling. Matt was professional and knowledgeable.
13:40 16 Jul 22
I can’t speak to the administrative side of the business aside from reception being extremely polite and helpful, happy to work with sudden schedule conflicts and changes etc, but I can tell you if you want an exterminator that will leave you confident and bug free, be highly communicative and informative, swift at task and willing to compromise and work with the aforementioned schedule changes this is the place to go. They want to get in there and solve your problem and will go above and beyond to do so. It’s not just a job to be done and move on. Jeff did and continues to service our home, I’d ask for him if I were you. Worth every penny.
14:45 14 Jul 22
Excellent sameday service to eliminate a nest of yellow jackets. We was not able to see the nest since it was under some tools and equipment. The technician was successful in eliminating the pest. This Is day 2 since he was here and no bee's to be seen.
13:21 14 Jul 22
Very professional and personal Highly Recommended
15:06 13 Jul 22
Luke your the best thanks
21:54 12 Jul 22
I called and to my surprise he was here within 30 minutes, He was very polite and professional. I look forward to continuing the service. Thank You
17:41 11 Jul 22
The technician arrived within the appointment time. He was helpful and adjusted his schedule to include a new second location for us. Very responsive and accommodating.
16:41 10 Jul 22
Quick to schedule. On time and professional.
22:12 03 Jul 22
01:30 02 Jul 22
19:59 30 Jun 22
Awesome company and very happy with their service! Mason took care of our wasp infestation and several other pests that we have battled in the past. We have not had any more problems since we started our service contract with Bug Man Exterminating!
14:38 27 Jun 22
Very pleased with the whole process so far.
11:06 26 Jun 22
We just started services with this company and it has been awesome. As a small business owner I chose this company because they give back to the community. From the first call until today they have taken take of me and my family. Highly recommend!!
Rikki Ann McConnell
10:40 16 Jun 22
15:17 14 Jun 22
The visit covered inside and outside. The service person was great, on time and very professional. We have been very well pleased with the service we have received from Budman and would recommend them to others.
14:29 13 Jun 22
16:10 05 Jun 22
Outstanding service, punctual and thorough extermination. Service provider was excellent. Very professional and informative. Highly recommend them.
18:06 02 Jun 22
Megan “Sweetpxe” Huffman
09:09 01 Jun 22
11:01 30 May 22
5/2022 update: Had another great service call by BugMan. Mason is our new representative and he showed the same level of courtesy and knowledge that Steve did. He is above and beyond friendly and answered all of my questions quickly. Thankful for service providers that respond and show up when stated!Steve just left our house and I wanted to take a minute to say that he is not only friendly and courtesy but so very knowledgeable. This is the second time he has been out to spray for carpenter bees. He is mindful of our home, our windows and the birds nests around. We definitely would recommend calling Bug man for your insect issues (or BEFORE they start). Amanda in the Christiansburg office is so awesome to talk to as well. Many thanks to Bug man!!
15:19 29 May 22
02:24 28 May 22
Very happy with the service. Quick and effective. Friendly to work with.
12:28 25 May 22
I just had Bug Man treat our new 3 car garage, and to apply new treatment for our existing house. The reason I chose Bug Man was that of several companies I contacted regarding the new garage treatment, Bug Man was the only one who had their expert technician talk to me about available treatments and to make recommendations. Steve Daugherty is very knowledgeable and is very easy to work with. We are very pleased with the service and timely response.
22:34 24 May 22
17:03 24 May 22
They told me the termites be gone in 3 days I received a letter stating they might come back a few more times. I paid a lot of money thinking my problems were solve but I guess I have to wait and see.