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Bug Man Exterminating

4.8

Based on 156 reviews

See all reviews Write a review

Kenneth Ford

22:46 24 Mar 21

Great people!

David Hodges

19:58 10 Dec 20

Rhonda and her team were great, fast friendly. I will be a customer for life. Thank you

lou lov

16:51 09 Dec 20

The employees are always nice and helpful

Logan Holt

03:28 20 Oct 20

I would have paid twice what they charged me. The price was right for sure.The most professional company I’ve ever had work on my house. Brad Campbell and Steve Daugherty took excellent care of our bug problem. I use them every year during the bug season and will continue to do so as long as I live in Roanoke.

James C.

16:56 16 Oct 20

Ava Kidd

20:15 16 Sep 20

Steve provided excellent service and since we have started a routine spray application we have seen a noticeable reduction in insects

Matthew Ward

20:08 14 Sep 20

Courtnee Bishop

00:16 11 Aug 20

Love them! Very professional but explain things so average person can understand.

Ann Morones

18:08 30 Jul 20

Steve just left our house and I wanted to take a minute to say that he is not only friendly and courtesy but so very knowledgeable. This is the second time he has been out to spray for carpenter bees. He is mindful of our home, our windows and the birds nests around. We definitely would recommend calling Bug man for your insect issues (or BEFORE they start). Amanda in the Christiansburg office is so awesome to talk to as well. Many thanks to Bug man!!

Heather Vaughan

15:14 24 Apr 20

I hired Bug Man Exterminating to encapsulate my crawlspace. I am beyond thirlled with the work Derek, Brandon and their entire crew did on my house. After my encapsulation I had issues non-related to them and they went over and above more than once to help me be sure the issues that was overlooked by other contractors was resolved. Once again I cannot say enough good things about this company and their integrity to do an outstanding job. I'm so thankful that I hired them and no other crawl space encapsulation company. If you want the best this is the company you need to call.As a Realtor I know this is the only company I will recommend to my clients going forward and will start using them for my personal pest control as well. If you want the best this is definitely the company to call... you'll be so glad you did.Penny HodgesReMax Lakefront RealtyMoneta, VA 24121

Penny Hodges

23:41 10 Apr 20

Daniel is the best.

ann wood

12:10 18 Mar 20

We love doing business with Bug Man Exterminating. We especially love Dwight our Service Man. He is professional, timely and he is a pleasure to work with!

Michelle Lassley

13:36 16 Mar 20

Great service oriented service! Very pleased with them!

Chris Witt

17:39 11 Mar 20

I love our person...so kowledgable and helpful!I am pleased with your services and with his presentation and follow- through!!

Kathleen Jamison

15:58 10 Mar 20

Joey, is our exterminator and does a fantastic job. He's available whenever we have a need. He's the best and we are so happy with Bug Man and Joey!! I would recommend them to anyone!!

Bobby Harris

14:11 03 Mar 20

Tara Gayle-Dausin

16:30 02 Mar 20

Patti Siehien

22:50 28 Feb 20

I have used Bugman for years in both my real estate business as well as for my personal home. They are always punctual and polite. I highly recommend them to anyone.Steve BodtkeNest RealtyBlacksburg, VA

Steve Bodtke

21:16 28 Feb 20

Cory is always professional. He explains what he is planning to do and asks if there have been any problems since the last visit. The service has been excellent,, no pest problems for many years. Thank you

Joseph Elligson

20:06 27 Feb 20

The insects around the house including the hated earwigs, stinkbugs, and ants have decreased 99.9999 percent. Very happy with the outcomes of the services they provide.

Don Yearout

17:49 27 Feb 20

Professional Technician.

c hayw

22:01 26 Feb 20

I have used Bug Man for pest control and particularly want to commend its employee, Dwight Bush. Mr. Bush is meticulous in his work, makes sure the inside and outside are treated well and makes sure he leaves no mess in or around our home. He is punctual and a man who really cares about his customers and his company.

john wagner

22:09 24 Feb 20

Rev. Christopher Bowen

19:28 13 Feb 20

such a great company--service techs are always friendly and informative--using them in two location and have recommended to many

Johannah Quinn

02:05 13 Feb 20

Rennie Bruno

23:13 12 Feb 20

On time and quality work.

tom cost

02:52 09 Feb 20

Consistently notified ahead of time and reminded of appointment. Always punctual, polite, efficient. Fees are reasonable. Easy to contact by phone or email. Bug Man has followed up with concerns in between scheduled service. I used another company for five years prior to Bug Man, switching due to constant changes in staffing and pricing. I can state with confidence that Bug Man has earned my trust, respect, and future business.

Jana Rakes

12:19 08 Feb 20

Cory is amazing! All our exterminating needs are well taken care of.

Karena Adams

04:43 08 Feb 20

Tammy Altis

15:54 26 Jan 20

Mary Moore

20:28 22 Jan 20

First time customer. Will see how the next services' results are.Thank you!

Deborah Speaks

15:43 22 Jan 20

Jaci Whitlock

23:42 21 Jan 20

Richard Claterbaugh

19:42 09 Jan 20

Connie Hall

00:27 09 Jan 20

Hiawatha Nicely

14:58 08 Jan 20

Gerald Steele

16:49 25 Dec 19

Great company to have on board Excellent work and quality, wonderful one on one service thank you Daniel Dore

Penny Allisarrington

14:33 19 Dec 19

Joseph Pitt

15:20 16 Dec 19

We had our third and final visit from our Bugman tech Michael last week. If we ever have a need for an exterminator in this area, Bugman will be our first and probably only call. Our experience with Bugman has been fantastic. We had a very nasty case of roaches that were infesting the interior of a house we had just rented. 3 visits got rid of them completely. I would have guessed it would have taken twice that many, due to the level of infestation. Michael was unerringly polite and professional, keeping us informed of the status and recommended next steps. He is a gem of an employee and if ever the need we will request him specifically. Thank you for knocking out our roach problem!

D Osbourne

14:34 16 Dec 19

Steven Wirt

04:04 07 Dec 19

Melanie Stephens

01:25 07 Dec 19

Representatives are knowledgeable, polite and respectful.

Mark Lewis

02:30 28 Nov 19

Michael Mansfield

15:33 18 Nov 19

Suzy Bubnell

00:43 15 Nov 19

Excellent, Exceptional, and very informative customer service. Highly recommend.

Cindy Hale

14:03 12 Nov 19

Scottie Krupa

17:19 29 Oct 19

I have been dealing with Bug Man Exterminating for over 20 years. They are always prompt, professional and get the job done right the first time. Always a pleasure to deal with everyone from the inside associates to the technicians.

joy schul

21:27 11 Oct 19

I've used Bug Man for years on all of my rental and personal properties. They're great about scheduling and they clearly communicate service contracts and charges. Inspections are thorough, they'll even tell you when they don't find anything that needs to be treated.

Denise Mann

17:43 10 Oct 19

Julie Jeavons

20:22 09 Oct 19

Caryl Zaronikos

13:32 08 Oct 19

Keith Burns

18:20 07 Oct 19

Morris Elam Properties

02:04 05 Oct 19

Jim Patterson

13:08 01 Oct 19

Susan D. Keene

21:56 16 Sep 19

The technician that come out to exterminate my basement was very friendly and explained everything to me of what was involved. He did a excellent job.*****

Ellen Scott

19:36 16 Sep 19

As usual the service was prompt and effective. Ground wasps eliminated with one treatment on the same day I called. Also great customer service, the technician called before the treatment to advise me on price. Would have given this five stars but I think the price for this service was high...over $200.00

Ken T

18:34 11 Sep 19

Carrie Robertson

20:42 07 Sep 19

Cyndy Hardwick Barnes

12:49 07 Sep 19

I have Bennett using Bug Man Exterminating for more years than I can remember. Excellent service and technicians. Quality work. Never and I mean never an issue.

Bryan Smith

18:54 02 Sep 19

My wife and I recently moved into a new home and it was filled with spiders. Ever since Cory came out and sprayed we haven't seen one. Very nice customer service when you call the main line as well!

Brian Harmon

21:47 23 Aug 19

Bug Man has done a great job of minimizing our stink bug infestation. It was horrible 3 years ago. Now it's a non issue. same with carpenter bees.

Sully Sully

02:18 22 Aug 19

You do a great job. Daniel is a very nice technician. However, when you leave our house, you leave an invoice showing that we have $120.00 due. there is nothing on our slip that tells us that our payment will be charged to our visa. SO - if i am out of town, my husband writes a check and puts it in the mail ... paying you twice. Please, in the future, include on the invoice that it is to be paid by visa and no amount is due. thank you.

Mary Coles

00:36 31 Jul 19

As always, I appreciate Bug Man Exterminating and Brandon so much! Always helpful, knowledgeable and courteous!

Pam Ulrich

01:10 25 Jul 19

Walter Bloomer

19:54 15 Jul 19

Reliable, trustworthy and professional!

Joni Gula

12:07 26 Jun 19

Brad Campbell our new tech did a great job. Even communicated his exact arrival to keep us informed and not guessing! Great customer service.

Michelle White

20:42 25 Jun 19

Quick response to a major ant infestation! Great job

Kenny Garrett

15:53 31 May 19

We live in the woods and our house was getting an insane amount of random misc. bugs - not nests or infestations of one species, just more spiders and other random insects than we considered normal. My wife called and spoke with Amanda at the office who was great! Mason from BugMan came out and talked about some options and answered all of our questions, then spent quite a while implementing our attack plan inside and (mainly) outside. Bugs have their place, but not in my house. The products in use were effective but not toxic to our well water and pets, etc. in the doses used. Mason is our new best friend. You guys rock. Thanks!

Todd Fitch

14:50 24 May 19

Mary Jo Andersen

15:39 05 May 19

Marianne Reynolds

18:46 04 May 19

Great service from Dwight !!

Chris Smith

14:28 01 Apr 19

Rosalee Kaplan

22:18 25 Mar 19

Great service!! Great price!! Always friendly!!

Britney Henson

14:05 20 Mar 19

Can't say enough good things about these folks. Daniel, my technician, is a great man and is very thorough with his work. In addition, the customer service I've received from the home office has been great. Haven't noticed any of the "pests" that were present around my patio since Bug Man has been coming out. Highly recommended!

John

14:56 22 Jan 19

Helpful and Friendly staff.

Jerry Cline

20:46 14 Jan 19

I have worked with this company for many years and they've always been personable, efficient and effective! I would definitely recommend them!!

Bonnie Tuck

17:26 26 Dec 18

Great service and staff. I've been a customer for 10 years and never had a complaint.

Clayland Waite

22:38 12 Nov 18

Jorge Webb

13:27 07 Nov 18

Bug Man has always been informative professional and courteous when visiting our home. Our technician Dwight is a good person that always takes the time to answer questions we may have.We have never had any issues with billing as indicated by some reviews, the office staff and Dwight clearly explained the pricing and options prior to any work being performed in our home.

Landon Walker

12:59 29 Oct 18

Just had their CrawlSpace Care crew install the high quality reinforced vapor liner to cover the ground and walls and they also install the Bora Foam Boards along all the walls too. But,before that they did a very thorough job of disposing any unwanted debri,such as unwanted previously left behind cement block in flooring,and they made sure the floor suface was pretty much level,and they thoroughly cleaned any of the mold or mildew from the above floor joices,then thoroughly treated all above floor joices with the mold care application. They also made sure that the Dehumidifier along with the Condensor pump was working correctly,and cleaned up after themselves thoroughly as well. They were very personable and met all of our needs for our crawlspace to be able to use even as a storage space if we wanted to. Very happy with the whole job! Well done,and thanks to Derek and his crew and also to management Mr.Nininger. Would strongly recommend the Bugman Company to anyone,who needs help with their crawlspace issues,or bug problems!

Phil Wohlford

00:36 28 Sep 18

Very pleased with Bug Man Exterminating. Extremely affordable prices, and Dwight was a pleasure to work with. Since our initial treatment, we’ve had no bugs in our basement. Highly recommend!

Emily Bailey

15:30 15 Sep 18

Everyone working for The Bug Man was most concerned about your problem, compassionate, and courteous. I would recommend them to anyone.

Bobby Lyon

12:06 13 Sep 18

Excellent customer service from beginning to end! We had yellow jackets taking up residence in a wall of our house. We called Bugman. The person I spoke with on the phone was extremely friendly, even when we initially canceled because my husband wanted to try to take care of it himself first. They just said that was fine and to give them a call if we needed them in the future. Well, we were unsuccessful at taking care of the issue ourselves, so we gave Bugman another call and they came right out! The technician was very friendly and professional. He knew exactly what to do to take care of the infestation and kept us informed about what he was doing. If we have any further issues with pest, we’ll call Bugman first!

Hannah Lay

00:50 05 Sep 18

Always on time! Steve and Amanda make scheduling amazingly easy!

Scott Larrowe

15:10 01 Aug 18

Always professional. I live in the woods and have had all kinds of bug issues before I started service with them. Now everything seems to be in control

Kristin Asanovich

12:21 17 Jul 18

Dwight is the best. He is prompt, precise, careful, reliable, professional, kind, and he takes great care of us. All of these are needed in the pest control of my preschooler's playground. The staff is always eager to help fit him in on our schedule, also, so that my students don't miss their much needed outside time!

Stewart Putney

13:03 15 May 18

Joey was very courteous and always met the time frames provided. Was receptive to return trips if needed. Recommend he and the company for service needs, and if we have need, will call.

Wayne Dutton

16:27 02 Feb 18

These folks are the best. Justin Spencer is my service rep and he always does a great job. We have been doing business with Bug Man for about a year now and are totally satisfied with the results. Highly recommended! A+

Mike Whitaker

13:58 18 Jan 18

Highly recommend Bug Man! We started our service at the beginning of the year and have had no problems or bugs!

Samantha Torre

22:44 22 Nov 17

The staff is extremely friendly and professional excellent service at a great rate, would recommend them to everyone

jennifer smith

15:31 27 Oct 17

Sydney Reynolds

20:13 26 Oct 17

A definite life saver!

Rachel Beltz

23:38 24 Oct 17

Bug Man has always been rated as #1 !!!

Pamela Witten

21:14 24 Oct 17

Best Exterminating Company in town!! Excellent service and great staff!! Would not use anyone else.

Gail Moore

18:37 24 Oct 17

Tracey Cockran

02:28 24 Oct 17

Great prices and great people. They were fast and affordable. I would definitely recommend anybody to use Bug Man

Josh Ohanian

02:05 24 Oct 17

We have used Bug Man in the past and we loves our exterminator. We have never had an issues. Great company!

Letitia Ray

01:00 24 Oct 17

Well I have never actually used Bug Man exterminators are, I can tell by their great reviews that they are a reputable company and can be trusted to do a good job!

mark boggs

19:34 23 Oct 17

Christy Brown-Floyd

18:58 23 Oct 17

Great place to deal with! Friendly staff and easy to work with.

Rachelle Cozort

18:54 23 Oct 17

Samantha Ryder

18:49 23 Oct 17

Kristen Reimer

18:19 23 Oct 17

A great place to go to! I will continue to tell people what great people and service you have! I would defiantly use bug man exterminating for all my wants and needs

nicholas joyner

05:24 22 Oct 17

Bug Man exterminating handles taking care of where I work and everyone that comes in is always very pleasant. Have also had several others who use them compliment on how professional and affordable they are!

Megan Childs

20:12 13 Oct 17

Very professional and not over priced !

Amanda Cottrell

13:12 13 Oct 17

Very professional

Mom of 3

07:18 11 Oct 17

What an incredible and generous company!

Jenn Fike

05:08 10 Oct 17

They have a very friendly staff who are very knowledgeable. The best in our area at what they do.

Kaylie 166

00:59 10 Oct 17

I've used Bug Man for several termite inspections for clients (I'm a realtor ) and they are always on time and professional!

Lisa Fouch

00:55 10 Oct 17

Erin Reidy

21:38 09 Oct 17

Bug Man Exterminating is the best in the business. I would highly recommend them.

Phyllis Profitt

20:51 09 Oct 17

Heather Stover

20:10 09 Oct 17

Such great customer service!!! So generous and friendly!

jessica blacksher

19:52 09 Oct 17

They are great business and do wonderful community service work!!

Robin Montgomery

19:02 09 Oct 17

Very helpful and friendly staff!

Paige Trent

10:08 07 Oct 17

They are wonderful and get the job done right!!! Very satisfied with their work and customer service!!

Amanda Huddleston

05:40 07 Oct 17

Great company... good people... knowledgeable

Kristina Hudson

02:35 07 Oct 17

Cassie Harris

01:18 07 Oct 17

Awesome company that cares for it customers satisfaction!

Amanda Terry

01:15 07 Oct 17

Very generous and thoughtful to their community, always having give-aways! Thanks for being awesome!

Tammy Ballengee-Conner

21:06 06 Oct 17

Excellent customer service and fast scheduling

DEENA HODGES

19:30 06 Oct 17

High quality service and friendly professional staff. I would not use any other exterminating company but this one!

Kaitlyn Hatcher

16:02 06 Oct 17

Best exterminating company in the Roanoke Valley! :)

Stephanie Lea Neighbors

15:57 06 Oct 17

Friendly

nicole hale

15:21 06 Oct 17

Haven't had to experience Bugmans services but would definitely give them a call if we had a problem!

Jessica McPherson

15:12 06 Oct 17

Emily van ness

14:25 06 Oct 17

Great company!!!

Rhiannon Smith

14:18 06 Oct 17

Sierra Hartman

14:17 06 Oct 17

Bug man services my workplace, always friendly and patient when we are busy with customers. Highly recommended

Cindy Bower

20:21 04 Oct 17

Great company!

Ashley Reese

15:38 02 Oct 17

Valeria Keaton

11:48 02 Oct 17

Barbara Castelluccio

10:49 02 Oct 17

Donna Payne

10:09 02 Oct 17

Great company! Great to work with! Prompt and good at what they do!

Kaylah Carter

03:40 02 Oct 17

Friendly guys!

Bre Akers

03:20 02 Oct 17

We've used bug man for several years and never had an issue. The guys that come out are always so friendly, and make sure we're not having aby issues they need to address while there. I'd definitely recommend bug man!!

Laura Slawter

01:56 02 Oct 17

We had an ant problem, called them and before they left the ants were gone! Very personable and friendly staff and service!

Tracie Purves

01:07 02 Oct 17

Great and friendly staff! Call them for all your needs.

Jessica Garland

01:03 02 Oct 17

Great service

Melinda Freday

Justin Crawford

01:01 02 Oct 17

White Lilly

07:24 28 Sep 17

I have never used this service before, but from what I'm hearing is that this company is grade A! I have yet to talk to anyone who had a disappointing experience.(they also do great giveaways to the folks in their community).

Ronnie Giles

19:00 22 Sep 17

Great customer service

Jeremy Nicely

21:41 28 Aug 17

Great service could not be more pleased with this company!

Heather Keith

04:13 19 Aug 17

Excellent service from start to finish. Technician (Steve) showed up promptly, reviewed cost and recommended service plan, performed task and called back afterward to recap. Would definitely use again.

David Conner

16:44 02 Jun 17

This company is great, answered all my questions ahead of time. Daniel showed up on time, explained everything he was doing and did it all while not bothering my kids or my dog. I would recommend Bug Man to all my friends.

Kat Foster

09:32 22 Apr 16

Very friendly staff, they showed up when they promised, and did a great job.

D.J. Ostrom, Jr

20:37 30 Sep 15

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Blog

Category: Uncategorized

Ant-Proofing Your Kitchen

Reasons to Invest in Pest Control for Your Business

Pest Control Radford, VA

Top 10 Signs of a Termite Infestation

Preventing Carpenter Ant Damage

Plants That Deter Bees and Wasps

Winter Rodent Control: Pest Proof Your Home from Rodents

Top 10 Most Likely Pest Infestation Areas in Your Home

Most Aggressive Pests in the Fall

Traveling This Fall? Don’t Bring Bed Bugs Back With You

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